Benjamin Franklin Plumbing Bay Area Novato

Business Description:

Categories

plumbers & sewer repair
Request an appointment

Reviews

5 Stars

Sausalito, CA

5

Excellent service and very professional

Both service men, Randy and Russel, were polite, informative and did an excellent job. The problem was resolved quickly and professionally. Thank you Read More

5 Stars

Novato, CA

5

This company is very good at coming out as soon as possible to look at the scope of work and then putting it on their schedule according to customers needs. Very impressive.

I needed a plumber to due a job of moving a sewer line over that was blocking a post that was to be set up for a deck that was being replaced. The job needed to be done within a week. Your company was the one that replaced my sewer line last year so they were... Read More

5 Stars

Novato, CA

5

Stopped up kitchen sink

The plumber arrived on time, was prompt courteous efficient, explained everything before hand with the estimate, got the job done and was gone quickly and left no mess. Very pleased. Read More

4 Stars

Santa Rosa, CA

4

Had a great experience with the company on two different occasions.

I will definitely use them again for future repairs. Read More

5 Stars

San Francisco, CA

5

good service, bad email

ray was great but the email asking to take a survey had two bad links the link to the survey and the button to the survey.... Read More

5 Stars

Santa Rosa, CA

5

Excellent service

Fast, Friendly and Efficient Read More

3 Stars

Santa Rosa, CA

3

Fast service, very expensive. It was an emergency. But $2150.00 for a 40 gal water heater is outrageous .

It was fast service, we had an emergency situtation, condo had been on the market one day when water heater burst. But they charged me $2150.00 for a 40 gal weater heater! I have been in the construction business and rental business for 40 years. Did not have... Read More

5 Stars

Santa Rosa, CA

5

Very respectful and great attitude

Job well done Read More

5 Stars

Santa Rosa, CA

5

I was very impressed with their prompt service!!!!

We had low water pressure and the hot water was down. Nicholas came out and analyzed the situation. Our well company came out and detected the leak. Benjamin Franklin took care of our water heaters and we are back in business I promptly sent my review to you but... Read More

5 Stars

Napa, CA

5

Great work. Friendly crew.

Very friendly and responsive crew. The work was completed timely and we love the new system. Read More

5 Stars

San Rafael, CA

5

Serbice was excellent

service was excellent Read More

3 Stars

Calistoga, CA

3

Communication

While the plumber staff is quite skilled, the communication stream from dispatch/admin is quite poor. Read More

4 Stars

San Francisco, CA

4

4+ stars due to fumbling scheduling

Scheduling was problematic. On-site service was excellent. Read More

5 Stars

Rohnert Park, CA

5

Very satisified with service and staff.

Efficient, polite, all I n all, very good job. Thank you. Read More

5 Stars

Novato, CA

5

Excellent job!!

Their service was fast and efficient. The Plummer was polite and kept the job clean. I would use them for all my ummm g needs! Read More

5 Stars

San Rafael, CA

5

very good experience

The technician was very experienced and knowledgable Read More

3 Stars

San Francisco, CA

3

Work not finished 3 weeks later was told it was going to take 1 week. Also was told final balance had to be paid before finishing work. Realize that other steps need to be taken before completion of work, I was originally told that they were going to look into finding workers to complete job.

Originally discussed expectiations of work needed: replace front facing shower with corner shower, addition of small corner sink, new toilet, with replacement of underground pipes. Was given estimate of $18,600, but had to decide right away to get that price. ... Read More

5 Stars

Santa Rosa, CA

5

Great job as usual

Had our water heater inspected and they did a great job, as usual. Can't recommend Benjamin Franklin highly enough. Good job, guys! Read More

5 Stars

San Francisco, CA

5

Great neat work . Very friendly and efficient and plumbers

Thank you for great service . Read More

5 Stars

Santa Rosa, CA

5

Very good service. Excellent employees.

I do feel that the price was high. Read More