Benjamin Franklin Plumbing Bay Area Novato

Business Description:

Categories

plumbers & sewer repair
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Reviews

5 Stars

Hillsborough, CA

5

Satisfied customer

I have a couple of houses, and I have used Benjamin Franklin Plumbing Bay Area Novato at both my personal and my rental home. They are very good, and whenever they come out, they always do their job. They are always very polite, and I am just very happy with them. I... Read More

5 Stars

Novato, CA

5

Excellent, Very Professional, I Was Very Pleased!

Benjamin Franklin Plumbing Bay Area Novato has always done great work for me. This was not my first time using them and I will continue to use them in the future. Their customer service is really good. When I call in with any problem they are quick to set up an... Read More

5 Stars

Petaluma, CA

5

They did an excellent job for us!

What a fantastic experience using Benjamin Franklin Plumbing Bay Area Novato. Steve was my point of contact and he did such an excellent job for us, I cannot thank him enough. They came out as soon as I called to have my system serviced and I am confident that... Read More

5 Stars

San Francisco, CA

5

Everything was fine

This was my first time using Benjamin Franklin Plumbing Bay Area Novato here in the bay area. They needed to root out the sewer line from the house to the street. They came out and did the job, and it all turned out just fine. He got there just a little bit early,... Read More

5 Stars

Sausalito, CA

5

Excellent service and very professional

Both service men, Randy and Russel, were polite, informative and did an excellent job. The problem was resolved quickly and professionally. Thank you Read More

5 Stars

Novato, CA

5

This company is very good at coming out as soon as possible to look at the scope of work and then putting it on their schedule according to customers needs. Very impressive.

I needed a plumber to due a job of moving a sewer line over that was blocking a post that was to be set up for a deck that was being replaced. The job needed to be done within a week. Your company was the one that replaced my sewer line last year so they were... Read More

5 Stars

Novato, CA

5

Stopped up kitchen sink

The plumber arrived on time, was prompt courteous efficient, explained everything before hand with the estimate, got the job done and was gone quickly and left no mess. Very pleased. Read More

4 Stars

Santa Rosa, CA

4

Had a great experience with the company on two different occasions.

I will definitely use them again for future repairs. Read More

5 Stars

San Francisco, CA

5

good service, bad email

ray was great but the email asking to take a survey had two bad links the link to the survey and the button to the survey.... Read More

5 Stars

Santa Rosa, CA

5

Excellent service

Fast, Friendly and Efficient Read More

3 Stars

Santa Rosa, CA

3

Fast service, very expensive. It was an emergency. But $2150.00 for a 40 gal water heater is outrageous .

It was fast service, we had an emergency situtation, condo had been on the market one day when water heater burst. But they charged me $2150.00 for a 40 gal weater heater! I have been in the construction business and rental business for 40 years. Did not have... Read More

5 Stars

Santa Rosa, CA

5

Very respectful and great attitude

Job well done Read More

5 Stars

Santa Rosa, CA

5

I was very impressed with their prompt service!!!!

We had low water pressure and the hot water was down. Nicholas came out and analyzed the situation. Our well company came out and detected the leak. Benjamin Franklin took care of our water heaters and we are back in business I promptly sent my review to you but... Read More

5 Stars

Napa, CA

5

Great work. Friendly crew.

Very friendly and responsive crew. The work was completed timely and we love the new system. Read More

5 Stars

San Rafael, CA

5

Serbice was excellent

service was excellent Read More

3 Stars

Calistoga, CA

3

Communication

While the plumber staff is quite skilled, the communication stream from dispatch/admin is quite poor. Read More

4 Stars

San Francisco, CA

4

4+ stars due to fumbling scheduling

Scheduling was problematic. On-site service was excellent. Read More

5 Stars

Rohnert Park, CA

5

Very satisified with service and staff.

Efficient, polite, all I n all, very good job. Thank you. Read More

5 Stars

Novato, CA

5

Excellent job!!

Their service was fast and efficient. The Plummer was polite and kept the job clean. I would use them for all my ummm g needs! Read More

5 Stars

San Rafael, CA

5

very good experience

The technician was very experienced and knowledgable Read More