I have a couple of houses, and I have used Benjamin Franklin Plumbing Bay Area Novato at both my personal and my rental home. They are very good, and whenever they come out, they always do their job. They are always very polite, and I am just very happy with them. I would actually give them ten out of five stars for their service. They really help me out a lot. It has been an excellent overall experience, and I would definitely recommend them!