Absolutely marvelous.
I had a number of different service calls form Harrell Home Services. Originally Anthony had come out to begin the big project of cleaning and servicing my ac unit. He did a wonderful job except the ac unit blew up while he was working on it. He suggested that I get...
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Installation and Service
Harrell installed a New Unit 2 years ago, and it has been nothing but trouble from the start. The unit has never worked correctly. Most recently we were told our duct work had collapsed, we were given a bill for $1220, which we signed for ALL NEW duct work. The...
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Very happy
We are long time customers of Harrell Home Services. We're very happy with their services.
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Very possitive
Very positive and professional. Followed up with everything.
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Great Job
Steve do a great job.
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Professional service, good experience
I called my realty company because my A/C stopped working, and they sent over a serviceman from Harrell Home Services the next day. He was a little early for his appointment, which was fine, I prefer early. He fixed the issue quickly, and told me what to do in the...
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Be wary of this company! A/C unit wasn't cooling below certain threshold. Replaced two parts for $800+ but didn't fix the problem. Next claimed I needed a third part for over $3000. Called a competitor who reaffirdmed that I just needed thrid part all along. They fixed it for $1700. Complained to BBB and asked for fair, partial compensation for partss that I didn't need. They refused saying they charged standard prices for two parts. Hello, the issue is not price, but compensation for parts that were unnecessary.
1st technician misdiagnosed the problem. 2nd technician who came to install one of the two parts correctly diagnosed the problem and said I needed a third part, not the two parts that were unnecessarily replaced. Competitor reaffirmed that indeed I needed the third...
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They do a great job!
Harrell Home Services does a good job servicing my A/C. The first people who came out from Harrell weren't good, but everyone since then has been really nice and did their jobs. The last one who came out was better than ever!
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Worse Air Conditioner Company Ever
When our air conditioner was acting up, we unfortunately had American Home Shield, which sent Harrell home services to service our air conditioner. After seeing we needed a new air conditioner we decided to let Harrell home services replace our air conditioner,...
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Good service
We've used Harrell Home Services a couple of times now. The first visit was just a yearly check up on our air conditioner. On their second visit, coincidentally after they left, the air conditioner stopped working. I don't know if it was a result of anything that...
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Significantly overcharged us, beware of fraud!
I think Harrell Home Services represented themselves in a way that did not come out to be accurate and I feel like we were taken advantage of. I feel like they lied to us about what they presented to us and it's fraud what they did. They told us we had mold under...
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worst service 1 year+ of nothing but problems
replaced ac unit and all duct work, so after bleeding out $20,000 worth of work done. ive had 4 issues of the ac unit freezing over or just stops working. every time someone comes out its nothing but conflicting stories. not a single rep has given the same response...
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Excellent SERVICE!!!!
Great Job and excellent customer service. Got our A/C back up and running in the same day it broke. Thanks for the quick repair!!!!
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Respomded quick and polite knowledgable services techs
I called them this afternoon because my AC was freezing. They showed up and fixed the problem within a timely manner. The tech was clean and efficient.
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Great service
I had a tech i believe the name was Sean come out and fix my AC no problems. I called and they came the same night and got us cooling. This Gentleman represents his company well.
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Trustworthy.
I was hesitant to call an ac service company because I had, had bad experiences with them in the past. Similar companies have tried to put pressure on us in the past to buy parts and services we don't need. It's a matter of trust. When Eddy from Harrell Home...
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These were the most proficient, professional, courteous people!
Harrell Home Services completely redid the heat pump in back, and went into the crawlspace to put additional clearance under the house and upgrade the size of the ducts. They were an excellent group of people, and you could tell they had worked together before. I...
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Great Service
We had them come for service, and they were awesome and got us cooling same day. My other company said it was going to be the next day.
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