My family had used Joanne Lawlor previously on the recommendation of an attorney whose comment was, "She's like a bulldog once she has a task to do. ( in this case, a place to sell.) She does everything possible to get it done, including all the detail work that many agents neglect. "
That was particularly true for my house as Joanne did most of the work that the buyers' agent never bothered getting around to doing, which left all parties frustrated. The buyers were so glad my agent stepped in & got things done that their negotiator was suppose to do. AND she did all the work in a constructive, helpful, & positive manner. I can't say that the rest of us, buyers included, felt as gracious toward the buyers' negotiator. I guess someone had to be professional in all this.