Ripano Stoneworks was a pleasure to work with for our kitchen counters. Our salesperson, Keith, was extremely helpful in giving is all the granite options in our budget, was responsive with emails, and was helpful in visualizing how we wanted our slab of granite matched up to our kitchen design. There were a few weeks between purchasing, having the template completed, and then the install but we were not in a rush nor did we find it an unreasonable length of time. Overall, very pleased with our purchase and the excellent customer service!