The day i set up appointment to see dog i had my 5 month baby with me and 4yr in school i feel in love with dog i asked how long it would take and if i should come back they said 20 mins i waited and waited 2 hrs later baby was fussy and i had to leave to pick up my son .One girl said i could take dog other girl said i had to come back i drove all the way back im about 45 mins way with no traffic when i came back i had questions and Manager would not come out to speak to me at All even though i could see him in window when the cashier walked away she left cash register wide open i thought was really irresponsible the whole experience was bad they didn't even tell me i had to take dog to vet in 6DAYS so my warranty i paid for is VOID .