Petland

Business Description:

Our pet counselors are dedicated to matching the right pet with the right customer and meeting the needs of both.

Categories

pet stores & supplies
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Reviews

5 Stars

Chicago, IL

5

VERY Helpful!

We worked with Ryan this week to purchase our new Puppy, Scout - as soft coated wheaten terrier. We went in to see a different puppy but given all the time we needed and no pressure to decide/purchase - we ended up with a completely different dog. We had a very... Read More

5 Stars

Chicago, IL

5

Great service

This is our 3rd puppy from petland in the last 4 years and each time it has been a great experience. Our pups are of the highest caliber and very healthy. We delt with an associate named Ryan and his knowledge of the pups was amazing. Not to mention Ryan was kind... Read More

5 Stars

Chicago, IL

5

Outstanding service

We delt with Ryan who was extremely knowledgable of the entire process from showing our pup to running us through the paperwork after we completed our purchase. We were totally shocked about everything that was included in our purchase price. We left peatland not... Read More

5 Stars

Chicago, IL

5

The workers were really nice and they helped me with everything!

I totally recommend people to go to Petland in Naperville! Amazing service!!!!! Read More

5 Stars

Joliet, IL

5

Excellent customer service

It was a great experience Read More

5 Stars

Chicago , IL

5

Excellent!,

Claude our assistant was really helpful. He is really outstanding. Besides he is a very charismatic young man. Read More

5 Stars

Waukegan, IL

5

Great experience and patient counselors, Brandi Birch is great!

After the loss of my dog, I wasn't ready to begin the search. My wife asked me to stop by Petland to check out a puppy she fell in love with. I made the hour and half-long drive and met Brandi Birch who was very courteous and patient with all my questions. Even... Read More

5 Stars

Oswego, IL

5

Very informative about our dog

Excellent service! Read More

5 Stars

Aurora, IL

5

Great!!!!!!!!!!

Claude was great! He let us play with multiple puppies and I had a great experience. Read More

5 Stars

Woodstoc, IL

5

Quay was great!

The staff was very friendly and knowledgeable. Quay especially was very helpful and seemed to love his job and all of the pups they had there. He was very helpful in deciding to purchase our new siberian husky, Maya. Read More

1 Stars

Joliet, IL

1

Sick dog and hidden cost

I have a very sick dog. When I bought her they said she saw the vet that morning. The vet that Petland recommended said she had severe bronchitis which could turn into pneumonia. I told the vet she had blood in her stood and since I explained to them that we would... Read More

5 Stars

St. Charles, IL

5

Job well done

Brandi was a very attentive sales person and did not rush me. She was a very positive and bright person. Petland Naperville was very clean and was well worth the hour drive! Read More

4 Stars

Marseilles, IL

4

Naperville petland

The girl that we worked with to purchase our new puppy was amazing and very knowledgeable. However the other employees just sat around talking and playing in they're phones and didn't ask very perfessional. It was a Wednesday so maybe they were a little over staffed... Read More

5 Stars

Chicago , IL

5

We had a great experience at Petland. Casey the puppy coordinator was very attentive and answered all our question and explained all important info that we needed to know.

We would for sure recommend Petland if anyone is interested in getting a sweet puppy. They give you lots of time with the puppy your interested in and no pressure. I highly recommend speaking with Casey she is very helpful and patient while going through the... Read More

5 Stars

New York, NY

5

Yesterday was the best day ever for me!!!

I had gotten my mini poodle yesterday and I am estatic. It came with everything I needed and more. I couldn't have asked for a better person to help me other than Claude, he was friendly, very informative, and did everything he could to make sure I got this puppy! I... Read More

5 Stars

Michigan City, IN

5

over the top excellent

Geralyn was superior in professionalism, compassion, patience with me. and took a long time for the new addition to my family. this is my 2nd dog from here and I will be a returning customer. quay was very kind in letting me meet the boxers i came in to look at... Read More