This is our 3rd puppy from petland in the last 4 years and each time it has been a great experience. Our pups are of the highest caliber and very healthy. We delt with an associate named Ryan and his knowledge of the pups was amazing. Not to mention Ryan was kind and courteous through the entire process. I was amazed at the amount of items that were included in our purchase, we were given everything and I mean everything we needed to get started, a crate was included and Ryan assisted us in carrying the crate and loading in my van. I highly recommend Petland to anyone who is thinking of purchasing a puppy.