Their designer (Ron) laid out what he would recommend for our remodel. Everything we wanted was in their really kool showroom. We got to see everything in the colors we wanted. The TWD staff was always available doing the remodel. Their subs all were respectful and caring. Some even asked if this would be better and TWD supervisor agreed. For me, I was totally shocked because I had just gone through 3 brain surgeries and was taking radiation, they all were concerned they would wake me up, but I slept through it. The end results were way past beautiful. We are so happy with the total remodel. We were going to buy a new house but this is so much better. Oh, they painted the whole inside of our house (what a difference it made).