Business Description:
ACC Medlink offers top-notch long-distance medical transportation, serving individuals in need across state lines.
Categories
health care services
Don’t expect institutional support
After my wife substantially recovered from a rare form of pneumonia, while we were traveling, we hired ACC for her transportation back to her university hospital where she has had a stem cell transplant. Less than 24 hours after making transport arrangements, my wife took a sudden turn for the worse, and she was back on a vent in the ICU.
I immediately cancelled the transport but was told that the money was non-refundable because the cancellation was within 72 hours. All I was repeatedly told was, “it was in the contract.”
Yes — OK — but how about some real human understanding and institutional support.
Do not expect any from this company.
Dr. John W. Riggs