This was my first time using ACC Medlink. I needed to move my wife from Florida to Waverly, Ohio, from one nursing home to another. They got the job done with first class service, and everything turned out great. I asked them to notify me about a half hour before they reached their destination, and they did. I called someone to meet them there. I was very pleased with the folks who came to transport her. They very professional yet very down to earth. I really enjoyed talking to them, and it was obvious they were very interested in getting all of the pertinent information. It was an excellent overall experience, and I would definitely recommend them!