Smith's Rent-A-Car

Business Description:

Since 1987, Smith's Rent-A-Car has served the Santa Rosa area with unparallelled customer service, affordable prices, and reliable rentals.

Categories

automotive, Vehicle Rentals

Mechelle's Review

Service

Total Experience

Will Recommend

Windsor, CA

Smith's Rent-A-Car

Excellent customer service!

I've used Smith's Rent-A-Car twice, and I think they have great customer service! It's pretty fast for renting a car, which I appreciate since I have two kids. It's nice to get in and out quickly. Any time there was a miscommunication, they were very good about handling the situation in a way to benefit the customer.

For instance, I ran into a situation where I didn't understand that they close early on Saturdays. I returned the car on Saturday, and they were closed. I gave them a call and left a message. They were very helpful. They explained how to handle the situation with the drop box, which was very nice of them. There was also something left in the car, which I didn't realize. They gave me a call and told me.