- Platinum Pools designs and builds custom inground swimming pools in Houston, Beaumont, Victoria, and their surrounding Texas areas.
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I will start by saying that I LOVE my pool. That being said, it was a long road to this point. Platinum pools was very good at helping handle my horrible HOA, but I feel this is the best that they did. I don't feel like I was given all my options at the beginning for good informed decision making. I have seen many options on other pools since our was designed that I may have considered if the option had been given. I was not at all happy in the contract part of the construction. We had several amendments and I feel that most were unfair, example, we were charged more for the gas line when the equipment moved. Our contract didn't state "included" up to 10 feet. Our contract simply read "included" for many things with no price or specifics stated, therefore, if a change was made, we got a nice price "amendment" that we could do nothing about. They also wanted to charge me an additional $800 to run a required water line to our street. This didn't happen, but only because I really fought it. At this point, we have been swimming since May 6, 2010 and have yet to receive the final sign off on inspection. The papers are still hanging.