My first experience with Jon Wayne was Jan. 6, 2010, we were about to have our first hard freeze in S.A. when I heard a loud noise come from my central unit. I was so scared that as soon as Jon Wayne opened, I called for them to come and check my gas heating unit. I not only got their top technician within a couple of hours but KSAT 12 News Station came out to interview Jeremy/Jon Wayne's Tech and myself due to the hard freeze that was headed our way. Other than my stage fright, everything went smoothly. Jeremy fixed my unit and I got the peace of mind that I sought to receive from Jon Wayne and slept nice and cozy the rest of the winter.

On Nov. 8, 2011 I noticed something odd about my heating unit again. I called Jon Wayne explained my problem, they called Jeremy the Tech. that came out in Jan. 2010, he remembered (after all this time) how he had to repair my unit, explained in detail to Malvin the Tech. that came out to check the unit,he ran some tests, the unit was fine and again I have peace of mind and can sleep through the night with no worries. And I wasn't charged a cent for them coming out. I Love Jon Wayne Heating & Air conditioning, LTD! I will never use anyone else. They treat you like your part of their family! Both Tech.'s that have come out were very warm hearted, professional and not out to make an easy dollar what so ever! I recommend Jon Wayne whole heartedly, you will not be disappointed, I promise! Thank You Jeremy and Malvin! I'm a lifetime customer!