Without fail, Jon Wayne to my rescue again! I have been with Jon Wayne for several years now, and as per usual the service is Superb! I am a disabled vet and rely on you to help keep my cooling and heating in tip top shape. All of your technicians have always been congenial, knowledgeable and have always taken my disabilities into account. The all around service provided has been the best. I have had many other offers for AC/Heating services at a much lower cost, but none compare to the service provided by Jon Wayne. I have recommended and will always recommend you to my family and friends. Cannot think of her name, but your receptionist has been my guardian angel and she insures that I get timely service and always keeps me informed if a delay is imminent, or if the techs can come earlier than the original appt, time. I am very greatful to all for a job well done, and am at the point where I consider many of the technicians I have met over the years as my friends. Again, kudos to all and thank you sovery, very much.