I am so impressed with the excellent service and employees of Jon Wayne Heating & Air Conditioning. The quality of service and product is high quality. From the 1st contact to the Quality Checkup after the new unit has been in your home for a couple weeks are all very professional. Phillip J. was the Quality Control person and checked out all settings and installation to make sure all was working correctly. The Sales person Jacob M, the installers Roger M, Cristian M, and Kevin to the receptionist that answers the phone and makes you smile. They are all helpful, friendly and knowledgeable. I've had a few questions and I they always get back quickly to help. New AC units are expensive and it is so reassuring to get a quality product with a quality company to stand behind the products.