I was so thankful that we were able to get service the same day. It was getting very hot in our house and needed some relief fast. John Wayne responded so quickly, setting up the appointment was so easy and the lady on the phone to set up the appointment was so nice, professional and courteous. I would definately recommend John Wayne to my friends and family. The service technician was very professional, and was teaching us simple ways to prevent further problems. Thank you so much and keep up the great work!!!