Edward, was the Professional Tech sent to my house on Sunday. He came within the time frame offered and that I scheduled. Edward has been to my house before. It took him less then 1 minute to locate the problem. Then he explained in detail what he had to do and set up his area and got to work. It was less then 1 hour and my problem was fixed, he reassembled sealed and tapped the areas required. What was amazing was how in detail he talked me through all he done. Then to make sure he flushed the system, checked my outside for problem drainage, and then checked all my pressures inside and out. rechecked for leaks and closed up the system. SUPER TECH real professional, Jon Wayne company should be proud of techs like Edward. A true Professional who represents Jon Wayne Co and Mr.Don "POP" Rackley well.
I am so proud of myself for having signed up for the rescue club over 9 years ago. It pays for itself and I Highly recommend it to all who purchase a system. But most of all I am so proud of Mr. Rackley keeping his staff trained, and for his purchasing only the best equipment to put in your home.
Sincerely,
Charles Simon satisfied customer for over 9 years.'