I am a NEW Believer that other companies besides USAA does the right thing because it's the right thing to core. Chris has the core values that I want in a company that I do business with, Honesty and Integrity. I signed a new contract with Jon Wayne, Chris' professionalism and courtesy far exceeded our expectations. He truly embraces in position at Jon Wayne. That you Chris for making our DAY and building that lifelong relationship. We would like to have Chris take care of any future Air Conditioning needs.