I was so please with Ramero and what he did. My warrenty service came they looked at it and said someone else had cut the wires. And said the motor was bad and maybe the compress was out to . Your service man came in checked it out and found there was a wire lose . And low and behold it work. He took the time to explain what happen and what he did. If i need another service for my ac I will call you all and i will tell everyone what a great service I got for you . Thank you . And I am glad You have people like Him working for you GOD BLESS YOU!