I have dementia. I told Rudy that right off. He was patient explaining to me. He came back later that evening. He then explained to my husband. We bought one of the options. We are due in Oct. We request Rudy, if possible. Does your company recognize the compliments your employees get? According to rudy, Matt came last time. I dont remember him. That is why my husband and myself request rudy. He was very informative to myself and my husband when he came back that evening. We have been with jon Wayne about 10 years. Have been very happy