The Jon Wayne team is awesome. To find a service company that gives you everything they say they'll do is refreshing. I have MS and am unable to work. When their technician Joe Turner came to my house to do the routine checkup he was great. After doing his checks and then advising me of any foreseeable future problems (due to the age of my hvac system). He stayed a little longer just to chat with me. I guess he could tell I was a little lonely and didn't mind letting me bend his ear for a while. The point is you don't often find that kind of guy in a service tech and for that I think Joe is a not just a great service tech but a Shining example of what all Jon Wayne's personnel should strive to be like if they are not already.