I had 11 people meeting in New York and needed a 15 passenger van with the last row of seating taken out for luggage storage. I requested it be dropped off at our hotel in the Financial District on a Monday morning. The van was delivered on time and with the seat removed, it was perfect. I worked with Linda and she did everything she said she would do, my worries were misplaced. This company did a super job for me and I recommend them to everyone.