Best rental location for me living in east ny
my visit with empire is the best Beverly at the Pennsylvania location have very great customer service and very perfesonal Read More
Empire Rent A Car
- 1850 Imperial Ave
- New Hyde Park, NY 11040 | View Map
- (516) 977-2000
- https://www.empirerac.com
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Business Description:
- Empire Rent a Car is located in New York City. We provide car rental, van rental, SUV rental, truck rental, trailer rental & airport car rental throughout NYC.
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Categories
- automotive, Vehicle Rentals
Reviews
Very pleased with the service I got. Ray on gun hill road in the bronx location was more then helpful in every aspect.
Again I’m recommending the gun hill road. Empire office. Ray is very pleasant and professional at his job. I’m going back next time I need a rental. Thank you ray and empire for your service. See you soon. Read More
The very best for rentals
Had a cargo van delivered to us and picked up. I was very impressed by their dedication for getting things done correctly. We moved out of the city and really had to depend on Empire to get things right. And they did. Excellent service and very professional.... Read More
My first experience with Empire
My experience with Empire located at 1667 Bronx, NY was great. I will recommend this place and will certainly do business again. The staff was very professional and friendly. The manager Ray display excellent customer service. First impressions are always the best... Read More
Great customer service
They handle your reservations and go over everything with you thoroughly. Plus will make you laugh, so you'll have a great albeit short experience. Read More
Rented a car
Rented a car here and the service was great the guy who dealt with me (ray) was very friendly and respectful. Read More
Accommodating in difficult times
It's not easy to travel during COVID. Cars are not returned on time and pick-ups can be delayed. But waiting an hour later was handled with professionalism. The vehicle was clean, modern and dependable. After hours drop-off was easy and a great option. Definitely... Read More
Perfect all the way
The car was great, the people were just lovely, and everything was super smooth. Can't recommend enough. Read More
Cargo Van Rental to Move College Dorm items
At the last minute, my son revealed to me he had to remove his valuables from his college dorm. So I needed to rent a small van to move dorm items from one state to the next. I discovered Empire Rent A Car in my neighborhood and the manager Gloria was a god sent.... Read More
EXCELLENCE IN SERVICE
I honestly couldn't have asked for an easier and smooth reservation and pick-up from the location in The Bx (GunHill Rd). RayRay was amazing and extremely through in the details of my rental. He was very charismatic and honest. He gave me a call the morning of my... Read More
Gloria is the best!
Gloria from the Bruckner location in the Bronx, was amazing and very helpful, answered all my questions, explained everything really well, and over all was really nice. She made this a very smooth experience. Read More
Good service
I'd like to take advantage of this wonderful rental service, that has great ratings. Read More
AMAZING CUSTOMER SERVICE!
I can't say enough about Gloria and this company. From day 1 we have always had a very great experience. Gloria knows us by name and has always been fair and courteous. We use Empire for all of our church's activities. The vans are clean and in good condition. As... Read More
Great Experience
Rented on President's weekend of 2020 for a church outing. The 15 passenger van was showroom new. The rate was lower than I was getting from a major car rental company for a 12 passenger van . Hats off to Gloria the manager. Super good customer service... Read More
A total pleasant and professional experience without any hassles.
My wife's car was involved in an accident with another vehicle rented through Empire. Maria Garcia from Empire reassured my wife on the phone that the damage done to her car would be fully and thoroughly handled. True to her word, Ms. Garcia and staff were quick to... Read More
Great customer service!
Beverly was awesome! Helped me out of a though situation. Great customer service, great energy ,and nice cars. Read More
Great experience
Beverly at the Pennsylvania Ave location in Brooklyn was a pleasure to work with both on the phone for booking and pick up/drop off in person. The SUV I rented was new, clean, nice to drive, and the price was better than anywhere else in the area. I’d definitely... Read More
Overall - Great Experience
Beverly was very nice and attentive. Loved the gentleman that pulled the vehicle to the front. He explained everything about the sprinter in detail and was very helpful in describing the functions of the vehicle. Would definitely recommend to others. Read More
Beverley was great!
Beverley assisted me in getting my car rental. She was super helpful and offfered excellent customer service! I recommend her to anyone looking into renting out the New Hyde Park location. Even when plans changed, she was very flexible and make me feel comfortable... Read More
Great experience
This is my 2nd time renting a car from this location. Even thou it is a bit out of my way. The customer service and the whole process was just flawless. Great place I would give it 10 stars if I could. I will be back on my next visit down for a 3rd time. Prices are... Read More
