The last-minute reservation was successfully secured.
It was our pleasure to receive exceptional service from Beverly. We urgently required a vehicle, and time was of the essence. She kindly assisted us in securing a last-minute reservation for a 2019 Sprinter over the phone. Her outstanding customer service surpassed...
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I would like to thank Ms. Beverly for her great service and Mr. Chris for his friendly customer care. I will recommend it 100%.
I would like to thank Ms. Beverly for her great service and Mr. Chris for his friendly customer care. I will recommend it 100%.
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By Internet
I would like to thank the company for the great service that they gave me yesterday and also I like to think Beverly she gave me a gray Cervise I will recommend it 100%.
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Amazing experience
Mrs. Beverly went above and beyond in order to help me and my sister rent a 15 passenger van for same day service. Couldn't have done the trip without her. Thank you so much Mrs. Beverly.
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Costumer service with Ms Debbie
Good Afternoon to whom it may concern. My experience at empire car rental with Ms. Debbie was a10+ star I appreciate her help with me getting a rental for a last minute baby shower on 4-13-24 to 4-15-24 her dedication to help me and others that came in...
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Family Eastcoast Trip
A big thanks to Maria Crespo & her team for very accomodating. We have a wonderful experience visiting their office when we ask for a replacement because the first one was so big for us. Most of our passengers are children.
We’re from the Philippines. We rent a...
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Great Service and Amazing Staff
I rented a few times here I rented a cargo van and an Escalade, both times the cars were in amazing shape, and the staff was friendly and extremely helpful I highly recommend them to anyone needed a rental. I mainly dealt with the new Hyde Park location.
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Stranded in The Bronx
I had some misfortune on my way from Boston to South Carolina and lost the transmission in my truck while pulling a 6x12 box trailer on I95 South. Not being familiar with the Bronx area or businesses, I tried calling the other vehicle rental agencies for help and...
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Good ways to use
Good easy way to use
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The best car rental
Most convenient and easy car rental spot out there.
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Do not rent from empire
So my name is Nickeisha Dacosta and I called empire up to rent a 15 seater van for my daughter birthday to take her and her friends to the Poconos after I finish speaking with the customer service agent he sent me a quote that state I got 150 miles for the day I...
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Great Customer Service
Great customer service, on-time and clean car. will rent and recommend out of any other rental company. Large fleet to choose from
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Wonderful Boys Trip!!!
This company is top notch!! All the way from my first phone call with Beverly to drop off. We manage a lot of professional ball players and this rental was for a sprinter van. The sprinter was perfect!!!! Made for the best time from the get go!! Thank you...
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Pickup truck for rent: Win Pickup Co., Ltd. (Thailand)
Car rental service in Bangkok that can be driven throughout Thailand. We are a car rental company with many years of experience. And there are many types of cars to choose from such as Single-cab pickup truck, closed-cabin pickup truck, high-roof pickup truck,...
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Regarding Sprinter 12 Seater
I had a great experience with Empire car rental.
I called for 12 Seater Sprinter. Had a great experience with customer service Beverly. She was nice and patient and professional. The entire staff that help was also great. Even when there was a minor hiccup. They...
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beverly of the Penn av Brooklyn location , absolutely the best!
So to begin, my family and i just went to Florida and had a really good trip. I would like to thank Beverly for all her help in getting there. What can I say probably not enough about my experience with being lucky enough to have Beverly as my trip advisor! she was...
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EXCELLENT Deals and Customer Service
My experience with Empire Brooklyn location was absolutely GREAT! Excellent professional customer service was provided by the desk manager, Debby, who was both informative and a pleasure to work with. She was friendly and patient as I asked a bunch of questions....
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Best customer service experience 👌
Didn't know what to expect or the cost of the rental since it was my first time doing so, but the manager Mrs. Gloria D. Made this experience very special. She saw that I needed help and made sure she made it happen. She made this fist family ever trip special and...
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Excellent Service with awsome cars
I Rented my car Last month and the service was very proffesional and excelent. Car was in perfect conditions and there was not anny extra fee on my rental. I would definetely recommend to anyone
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Niceee service
Very nicee
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