Great vehicles in good condition and amazing service
Didn't have any issues gave it back a bit late and got away with it! Was a pleasure to deal with Beverly!! Will definitely come back again! Read More
Empire Rent A Car
- 1850 Imperial Ave
- New Hyde Park, NY 11040 | View Map
- (516) 977-2000
- https://www.empirerac.com
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Business Description:
- Empire Rent a Car is located in New York City. We provide car rentals, van rentals, SUV rentals, truck rentals, & airport car rentals throughout NYC.
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Categories
- automotive, Vehicle Rentals
- Request an appointment
Reviews
best in town
It's always a wonderful experience with empire rental especially last minute plans Read More
Dont waste your time
I had a confirmation number, but if they don't call you they won't have a car for you. I spent money on uber there and back only to be told they can't help me. TOTAL WASTE! Go somewhere else to rent. Read More
Excellent Service
Beverly provided stellar service. My encounter with the Company through Beverly was without a doubt excellent. She ensured that all challenges were settled and that all went seamlessly. Thanks. Read More
GREAT HOSPITABLE STAFF WITH GREAT SERVICE
MADE A LAST MINUTE REEFER VAN BOOKING WITH BEVERLY. ACTUALLY THE SECOND TIME WITH BEVERLY. AND WHY SECOND TIME WITH EMPIRE?? REASON IS BEVERLY A VERY HOSPITABLE WARM AND ACCOMODATING . WENT OUT OF THE WAY TO MAKE THINGS SMOOTH FOR ME. GOD BLESS. I AM COMING BACK FOR... Read More
Great staff
Called to inquire on rental. Staff on the phone was extremely kind and informative, answered all much inquiries and offered ways to save on booking. Definitely got a customer for life with me. Thanks guys. Read More
Worse service i ever encountered in my life
Customer service is so horrible it’s disgusting i dont Know how they are still in business… nasty attitudes from management and they refused to give me corporates phone number. I went to enterprise to save the day from these ppl Read More
Excellent customer service
First things first Shout out to Gloria who saved the day Needed a sprinter van Made reservation and when it was time to pick up the fordham location left me hanging I got on phone and called bruckner and explained a had a bunch of 12-13 year old girls I promised... Read More
Made renting at the last minute a breeze!
Ms Beverley was so great to work with and was very accommodating. We had a last minute request for a van on a holiday weekend and Empire came through! Ms Beverley searched for a van for us then had it driven to the location. They also made it possible for us to pick... Read More
Rental experience
Beverly is an excellent customer rep she made my whole rental experience easy an quick Read More
Great service. Great trucks
Great service Read More
Beautiful Beverly!
Beverly was amazing. She walked me through the process and tried to make accomadations regarding my budget and schedule. Her customer service was excellent. The van was clean, we had no problems. My new go to place for rentals. Read More
Very happy....
Ray and Miriam at the Fordam Rd location saved our life!! They totally took care of us in a desperate situation right before Thanksgiving...We had no reservation with them and had been totally traumatized by these creeps at Enterprise across the street....Enter... Read More
If I can give them 100 stars I would
They are great highly recommend. I personally dealt with Marlene and she was great from start to finish. I mean she was on top of everything and she was very communicative. Everything was done on a timely manner. By far the smoothes rental I have ever gone through.... Read More
Easy Rental Process
My son and I rented from here and it was an easy process. Raymond and Chris were very helpful. Read More
I traveled to multiple places on my vacation and not once did this vehicle provide a problem. My children themselves didn’t complain one bit about the space and instead they commended its room. After the trip was over my children asked me when we would be traveling with this company again and which I responded to with “very soon”.
The mini van was perfect it got me from place to place without issue, I traveled with multiple companies but this one was and is the best so far. It’s space and comfortability provide the best experience and I’ll definitely be traveling with this company again. Read More
Excellent service
My rental experience with empire was excellent! I had no problem with my reservation. Beverley W was very helpful and kind. I would be using them in the future. Read More
Very good service
Very happy with my rental car and service. Ray was very helpful and friendly. Will definitely recommend this company and will come back in the near future. Thanks Ray 😊 Read More
Happy Customer😋
They are fabulous! Cars are clean, they work well, gas was full and very accommodating and great attention to detail! Thanks! Read More
Total disgrace in the name of service
I’ve worked in service for so long And always told customers is number one priority But sitting down here for last 2 hours for my paid van., that is not available here. Can’t even ask a simple question about how far is the van is making this not so gentle man... Read More
