THE BEST CUSTOMER SERVICE EVER
The best place to rent cars. 10 stars they were super duper nice. Maria OMG AMAZING CUSTOMER SERVICE... She is the most understanding caring person to help me through everything. She knows her stuff. Because of her I decided to rent from Empire. If Maria did not... Read More
empire rent a car, on 835 Pennsylvania avenue, Brooklyn NY, 11207, do not rent from these people because they are a bunch of crooks, they will tell you one price, and when you return it its another price, they add in all these charges, they are a lot of hidden fees, the staff is very unprofessional and nasty, here name is Beverley. she has a nasty attitude, when you ask them anything concerning your money, and why you was charged extra money she don't want to give you an answer. but start yelling and screaming, they are a bunch of scammers and doing a lot of illegal practicing at this location. the office on Northern blvd they are very nasty as well, they sit behind the scene and put those idiot up front at this location to do they dirty work, i will never do business with them anymore, i have reported them to every local agency that i can find in NYC for misconduct and harassment towards they customers, but i am taking further action against this agency for over charging me, and charging me for gas that i didn't even use, they go and hire these illegal immigrants to come and work for them and pay them little or nothing just to lie, cheap, and steal, and rob, they customers. they running some kind of potsy scheme,
empire rent a car, on 835 Pennsylvania avenue, Brooklyn NY, 11207, do not rent from these people because they are a bunch of crooks, they will tell you one price, and when you return it its another price, they add in all these charges, they are a lot of hidden fees,... Read More
Empire Rent A Car is the "Go To" place for all types of vehicle rental needs!
Beverly, at the Pennsylvania Avenue Brooklyn, NY location is the best!!! She is very knowledgeable, patient, pleasant, and polite. She verifies all information and explains the contract details to ensure that customers are aware of their responsibilities and advises... Read More
My First Family Rental
My family first car rental. The moment I call Maria explain everything to me and was very helpful. Miriam was very nice and made us feel comfortable. Thank you Empire for making our rental experience easy going and we had a fun trip Read More
Excellent service - policies could use improvment
The customer service from Empire was very nice and courteous. Specifically, Beverly, was very professional and very pleasant. The company policies could use some work. They had to a background check on my license because I got a new one within 3 years, I feel they... Read More
Outstanding @ Brooklyn Location
I first would like to thank Empire Rent A Car for hiring such pleasent and helpful company representatives. Linda and Beverly are very patient, friendly, and sincerely work to make you feel comfortable, get the best service, and are quickly processed with your... Read More
Excellent Service
I recently was in search of renting a cargo van. I happened to stop at the Empire Rent A Car on Bruckner Blvd., Bronx. The store Manager, Gloria D., attended me. She was so friendly and thoroughly explained all my best options. She gave me the assurance I needed... Read More
Excellent interaction.
I was pleasantly surprised by the total professionalism of Beverly. Where as past experiences in regards to renting a vehicle were not the best, she is totally someone that you want around when it comes to representing your business and your brand. Read More
Beverly @ the BK. Location
👍 to BEVERLEY for always providing great customer service to me and i'm sure to many others. She once went hunting for a car for me after i had made last minute reservations. And every car looked booked. Thank you, BEVERLY for going above and beyond and for doing... Read More
Thanks a lot
It was a terrific experience taking rental cars Thanks Beverly, she is very helpful and responsive, quickly and well performs work, very friendly. she helped with the paperwork and makes it easier for us. Thank you for the good work and good attitude. I will... Read More
Ms. Beverly was very friendly and accommodating
Thank you got the last minute rental. Read More
Friendly & Knowledgeable
I was assisted by Beverly at the Brooklyn office. She immediately greeted me and was friendly and knowledgeable from the on-start. She explained everything in detail, and even when I asked her way too many questions not once did she give me a look or rolling eyes. A... Read More
Ms Beverly
This woman here is phenomenal! Great customer service skills and keeps a smile. Made me very comfortable 3 thumbs up. Read More
Ms. Beverly was very helpful. Polite makes you feel comfortable this is my first time renting from and it wouldnt be my last.
Excellent service Read More
Great customer service
I recently just rented a box truck for a small move from Empire Rent a Car on Bruckner Blvd in the Bronx. Gloria was at the desk and she was GREAT ! Super friendly and super professional. The entire process was smooth. I will definitely rent from here again Read More
Exceeded Expectations Empire Rac East NY
Beverley & staff were very helpful & embraceful. Ensured all of my questions were answered & I was comfortable with my selection. I will definitely be back. Thanks again all. Read More
Excellent Service
This was my first time renting from Empire in Brooklyn. They provided me with great customer service. Beverly was very patient and helpful. The vehicle (12 passenger van) I rented was clean and I really liked the new features. I really appreciated the service I was... Read More
Best Car Rental and affordable too
Ive been using this car rental company for quite some time now....They are always nice and professional...Gloria in the bronx Brucker Blvd location is the go to girl... Shes awesome...Thanks ...Will see soon and will recommend you guys ....... Read More
Great Customer Service!! Friendly!!
First time using this rent a car company. I find them hospitable and great people in general. Car was clean and well maintained. Beverley in the Brooklyn Location is the person to deal with when you need a car. I will def be using this company again. Thank you Beverly! Read More
Best experience
After my daughter was in an accident and we do not have rental insurance Adam at empire came to our rescue!! Dropped off car to my home and picked up car at body shop! He accommodated my very busy life at the best price around!! Thank you Adam and Enterprise for... Read More
