Great Service
Ray was such a great representative when it came to helping me rent out a car for a month. His professionalism is impeccable. I will definitely be a consistent customer. Read More
Empire Rent A Car
- 1850 Imperial Ave
- New Hyde Park, NY 11040 | View Map
- (516) 977-2000
- https://www.empirerac.com
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Business Description:
- Empire Rent a Car is located in New York City. We provide car rental, van rental, SUV rental, truck rental, trailer rental & airport car rental throughout NYC.
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Categories
- automotive, Vehicle Rentals
Reviews
Truck Rental
I need a last minute truck rental and Empire RAC saved the day. I went to the E Gun Hill Road location in the Bronx. Ray helped me out. He was extremely personable, thorough with the details and instructions, and spoke fluent Spanish which was awesome and made my... Read More
About service
I have great experience with representative CONNEY! She is great professional person+ very polite, her conversation and attention to me was unusual high! I glad she take my phone call!! Thank you very much, Conney!!! You are the best!! Read More
Excellent customer service and GREAT atmosphere
I rented at theGun hill Road location And RAY was above and beyond from the check out to the customer service inside instructions were clear and concise he was great I wouldn’t go anywhere else this is my spot even the reservation was smooth I would highly recommend... Read More
Rented Car last minute
I rented a car from Ray at 1667 Gunhill RD. He was very helpful and understanding. He also took the time to make sure everything was okay before we left. Let us keep the car for more than we needed to with no problems. I will highly recommend this establishment. Read More
Such a great experience
I’ve rented from empire a few times now and every time I’ve rented there has been such a wonderful warmth experience, all the employees are so friendly and makes you comfortable but that Mr. Ray he’s super funny and has a beautiful heart, I would definitely... Read More
Update from my first experience...
My update with empire rental in the Bronx, after my first experience which was months ago now. I am still one of there most loyal customers. Service here has continue to be the best time after time. Yes, sure at times you may here of someone finding a better deal.... Read More
service and overall experience was excellent
I recently rented a car from empire in the bronx location and I couldnt be more pleased with my experience. Ray and James were extremely helpful and made sure I had everything i needed during the time I needed the rental. Overall a great experience and I will... Read More
The service here is top notch, I wouldn’t go anywhere else.
Ray is the most professional sales person I’ve ever met in my life. This company on gun hill is so welcoming and warming, I’d advise everyone to come and rent vehicles here. Read More
Great Personnel
The attention and the service well done! Ms. Beverly such a wonderful customer service. Read More
Exceptional Service
The Location Manager @the Brooklyn Branch was excellent in the service that she gives. All questions were answered in a professional manner. I could ask for anything else. Read More
Exceptional customer service
This is a continuation of my last review with regards to my deposit. I received my full deposit today with out any problems. I will definitely use Empire to rent my cars when in need as long as the service is as good as Rays from the Gunhill Rd office. Read More
Conitinue Immaculate Friendly Service
As we move through the current pandemic situation we look to businesses and services that cater to our safety as well as bring a lively and welcoming environment in servicing it's customers. Empire car rental located at Gun Hill and Allerton in the COOP City area... Read More
Very courteous/ Best customer service
The best rental car service by far!! Ray at the Gun Hill Rd location was very courteous and professional. I will definitely refer potential customers and also use this rental service. Read More
Excellent Costumer Service!!
One of the best places In NYC for all your car rental needs. Maria Garcia at reservations was amazing. Professional, courteous and pleasant to interact with. She answered all my questions and applied all promotions to get me the best rate. Outstanding costumer... Read More
Excellent!!!!!!
The service was excellent at Co-op City location, Customer services by Ray and Jonathan was superb, in times of pandemic, they made me feel motivated that the trip to see family was worthwhile, the car was comfortable, the waiting period... Read More
Empire rental
I normally rent my fat ya the gunhill road location from Ray. His customer service is fabulous he definitely thoroughly explains the entire rental contract so you are not confused. I will definitely recommend this rental agency. Read More
Professionalism
I usually do not write reviews but my experience deserve notice. I want to applaud Manager Ray at the Gun Hill location for his excellent customer service. Rented a Van for a trip. On the day of, he called to confirmed pick-up, but I hate to say this a family... Read More
My opinion.. if it wasn't for manager Ray i think i wouldn't be interested in rental cars!
Only reason for why i given this company a five star cuz of a manager at gunhill rd & allerton ave that not only polite, know how to greet people, break down details but he's a one man army machine where if it's ever busy he still make you feel that ur time n... Read More
My service was grear.
My service at the Gunhill location with Ray and Jonnathan has been a wonderful experience. They are always willing to work with you even on short notice. It is greatly appeciated. Read More
