Great Place! Good people! Gorgeous vehicles!
The lady by the front desk, Beverley was A great help!!! I mean A grrrreeeeaaatt!! help. She stayed over time to help me out and helped me get the most of my 12 passenger Transit van experience! ! I highly reccomend this place Read More
Great Service
Great Service area. Lobby super clean and maintain. Will definitely go back. Read More
Excellent Customer Service
MG at Empire Rent A Car is the most informed and pleasant customer service rep I’ve dealt with in a long time. In a pandemic with staff and resources cut, MG did her job resolutely and expeditiously in spite of the above circumstances, and provided excellent... Read More
Empire RAC Pennsylvania Ave.
Everytime I rent from the Pennsylvania Ave location Beverly is extremely helpful, pleasant and fast. I’ve rented a 15 passenger sprinter van from there twice and I can’t think of a reason to rent from anywhere else. 5 stars, highly recommend! Read More
Need a car rent here they are awesome
Ray and James are awesome. Great customer service very funny and friendly and gets you on the road in no time. Very nice and clean cars... I recommend them to everyone... Read More
Would definitely recommend!
Ray was a great help. Helped me get a truck that no other companies were offering and at a great price. I visited Ray at the Empire RAC on Gun Hill Rd in The Bronx, NY. Read More
Great Service
James Rax was very friendly, provided good service. Read More
Amazing service
It was a great experience! I got ripped of by enterprise car rental and these guys really saved the day last minute! Ray John and James where very helpful and I will most certainly be recommending them. As I will also continue to rent my cars from this amazing... Read More
Empire Car Rental @ 1667 Gun Hill Road, Bronx,NY
I have been renting cars for the past 10 years or more from Empire Car Rental on Gun Hill Road in the Bronx. The service is excellent. Both Ray and Jonathan are professional, pleasant, and entertaining. They make the whole experience of renting a car easy. No... Read More
Great customer service
Ray and John very helpful and explained all details of the rental. Car was very new clean and great overall. Thank you for your service. Cynthia Soto-Rivera Read More
Great Service
Ray was such a great representative when it came to helping me rent out a car for a month. His professionalism is impeccable. I will definitely be a consistent customer. Read More
Truck Rental
I need a last minute truck rental and Empire RAC saved the day. I went to the E Gun Hill Road location in the Bronx. Ray helped me out. He was extremely personable, thorough with the details and instructions, and spoke fluent Spanish which was awesome and made my... Read More
About service
I have great experience with representative CONNEY! She is great professional person+ very polite, her conversation and attention to me was unusual high! I glad she take my phone call!! Thank you very much, Conney!!! You are the best!! Read More
Excellent customer service and GREAT atmosphere
I rented at theGun hill Road location And RAY was above and beyond from the check out to the customer service inside instructions were clear and concise he was great I wouldn’t go anywhere else this is my spot even the reservation was smooth I would highly recommend... Read More
Rented Car last minute
I rented a car from Ray at 1667 Gunhill RD. He was very helpful and understanding. He also took the time to make sure everything was okay before we left. Let us keep the car for more than we needed to with no problems. I will highly recommend this establishment. Read More
Such a great experience
I’ve rented from empire a few times now and every time I’ve rented there has been such a wonderful warmth experience, all the employees are so friendly and makes you comfortable but that Mr. Ray he’s super funny and has a beautiful heart, I would definitely... Read More
Update from my first experience...
My update with empire rental in the Bronx, after my first experience which was months ago now. I am still one of there most loyal customers. Service here has continue to be the best time after time. Yes, sure at times you may here of someone finding a better deal.... Read More
service and overall experience was excellent
I recently rented a car from empire in the bronx location and I couldnt be more pleased with my experience. Ray and James were extremely helpful and made sure I had everything i needed during the time I needed the rental. Overall a great experience and I will... Read More
The service here is top notch, I wouldn’t go anywhere else.
Ray is the most professional sales person I’ve ever met in my life. This company on gun hill is so welcoming and warming, I’d advise everyone to come and rent vehicles here. Read More
Great Personnel
The attention and the service well done! Ms. Beverly such a wonderful customer service. Read More
