Business Description:
Empire Rent a Car is located in New York City. We provide car rentals, van rentals, SUV rentals, truck rentals, & airport car rentals throughout NYC.
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Categories
automotive
Vehicle Rentals
Empire Rent A Car
1850 Imperial Ave, New Hyde Park, NY 11040, USA
(516) 977-2000
5 Stars

John V.

New York, NY

5

Beverly is the best !

Had to rent a refer van on short notice for the holiday season which is not always the easiest, Beverly helped me from start to fininish made it super simple and got an amazing low mileage van with no issues!! Very satisfied with her customer service. Will be coming...

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1 Stars

Bernard B.

Elmont, NY

1

Poor customer Service

Very arrogant management (Ian) There was a breakdown in communication in the rental process, possibly my fault because I accepted a verbal acknowledgement. I tried to relay my dissatisfaction to the so-called manager he continued to talk aggressively and...

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1 Stars

Bernard B.

Elmont, NY

1

Avoid at all costs

Very arrogant management (Ian) There was a breakdown in communication in the rental process, possibly my fault because I accepted a verbal acknowledgement. I tried to relay my dissatisfaction to the so-called manager he continued to talk aggressively and...

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5 Stars

Kojo M.

Brooklyn, NY

5

Great service and great sprinter

Beverly was a pleasure and made sure everything was perfect. I can’t wait to work with her again.

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5 Stars

Madison C.

New York, NY

5

Great Experience

Extremely convenient, no issues at all!

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5 Stars

Melaina D.

New York, NY

5

11/10 Service!

Beverly was one of the best sales associates I have ever worked with. She helped us to rent 2 box trucks and one van on extremely last minute and worked with us every step of the way to ensure our needs were met. She was so friendly and personable it made the entire...

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5 Stars

Gordon J.

Bronx, NY

5

Reservation

I made a last minute reservation with this company and spoke to a lady called Beverly. She gave me all the information i needed while providing excellent customer service. I randomly googled this company... normally use Bandago for my van rentals but because of the...

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5 Stars

James & Dawn P.

Glen Cove, NY

5

A++ Quality & Service!!!

Amazing Experience!!! Quality Facility With Fast Service!! Very Helpful & Accommodating Staff. Very Professional!!

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5 Stars

A guy F.

Brooklyn , NY

5

Great vehicles in good condition and amazing service

Didn't have any issues gave it back a bit late and got away with it! Was a pleasure to deal with Beverly!! Will definitely come back again!

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5 Stars

viji j.

New Hyde Park, NY

5

best in town

It's always a wonderful experience with empire rental especially last minute plans

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1 Stars

Z R.

Astoria, NY

1

Dont waste your time

I had a confirmation number, but if they don't call you they won't have a car for you. I spent money on uber there and back only to be told they can't help me. TOTAL WASTE! Go somewhere else to rent.

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5 Stars

Catherine L.

Brooklyn, NY

5

Excellent Service

Beverly provided stellar service. My encounter with the Company through Beverly was without a doubt excellent. She ensured that all challenges were settled and that all went seamlessly. Thanks.

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5 Stars

AMI S.

New York, NY

5

GREAT HOSPITABLE STAFF WITH GREAT SERVICE

MADE A LAST MINUTE REEFER VAN BOOKING WITH BEVERLY. ACTUALLY THE SECOND TIME WITH BEVERLY. AND WHY SECOND TIME WITH EMPIRE?? REASON IS BEVERLY A VERY HOSPITABLE WARM AND ACCOMODATING . WENT OUT OF THE WAY TO MAKE THINGS SMOOTH FOR ME. GOD BLESS. I AM COMING BACK FOR...

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5 Stars

Amjad Michael T.

Bronx, NY

5

Great staff

Called to inquire on rental. Staff on the phone was extremely kind and informative, answered all much inquiries and offered ways to save on booking. Definitely got a customer for life with me. Thanks guys.

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1 Stars

Tiffany B.

Bronx, NY

1

Worse service i ever encountered in my life

Customer service is so horrible it’s disgusting i dont Know how they are still in business… nasty attitudes from management and they refused to give me corporates phone number. I went to enterprise to save the day from these ppl

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5 Stars

Michael A.

Bronx, NY

5

Excellent customer service

First things first Shout out to Gloria who saved the day Needed a sprinter van Made reservation and when it was time to pick up the fordham location left me hanging I got on phone and called bruckner and explained a had a bunch of 12-13 year old girls I promised...

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5 Stars

Kehm R.

Brooklyn , NY

5

Made renting at the last minute a breeze!

Ms Beverley was so great to work with and was very accommodating. We had a last minute request for a van on a holiday weekend and Empire came through! Ms Beverley searched for a van for us then had it driven to the location. They also made it possible for us to pick...

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5 Stars

Maxine B.

Brooklyn , NY

5

Rental experience

Beverly is an excellent customer rep she made my whole rental experience easy an quick

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5 Stars

Mohammad A.

Queens, NY

5

Great service. Great trucks

Great service

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5 Stars

Andrea L.

Brooklyn, NY

5

Beautiful Beverly!

Beverly was amazing. She walked me through the process and tried to make accomadations regarding my budget and schedule. Her customer service was excellent. The van was clean, we had no problems. My new go to place for rentals.

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