Empire Rent A Car

Business Description:

Empire Rent a Car is located in New York City. We provide car rental, van rental, SUV rental, truck rental, trailer rental & airport car rental throughout NYC.

Categories

automotive, Vehicle Rentals

Time's Review

Service

Total Experience

Will Recommend

New York City , NY

Empire Rent A Car

Wonderful experience

I had a very unusual situation.
Me and my wife are from Germany, she is 8 months pregnant and not able to travel to much by public transportation.
So we are in desperate need of a rental car.
Our big problem in this case was that we only had the money in cash because in Germany everyone uses cash most of the time. Nether me or my wife are are a holder of a credit card, just because it's not really necessary in Germany.
We didn't know that no one accepts cash here in the us.
I spend almost 2 days calling and going to car rental places to ask if they could help us out, especially because of my wife situation.
But no one wanted to rent us a car.
We really had almost giving up hope, then we called Empire ( rent a car ).
I spoke to very nice lady by the name of Gloria, who really listened to us and understood our desperate situation.
She told us that the normally don't do that but in our case because of the situation she was able to make and exception for us.
That really saved our vacation.
We got a wonderful car and we will always remember the good service and cindeness that was given to us.
We will always rent a car from Empire if where ever back in the area.
You have nice cars a excellent service and a employe like Gloria who really showed us a great deal of understanding and trust.
Thank you so much Gloria.