Empire Rent A Car
- Empire Rent a Car is located in New York City. We provide car rental, van rental, SUV rental, truck rental, trailer rental & airport car rental throughout NYC.
Excellent service - policies could use improvment
The customer service from Empire was very nice and courteous. Specifically, Beverly, was very professional and very pleasant. The company policies could use some work. They had to a background check on my license because I got a new one within 3 years, I feel they should have done this check prior to the day I picked up my vehicle. The overall cost was a little high compared to what I am used to but the availability for a vehicle saved me in a pinch.