Empire Rent A Car
- Empire Rent a Car is located in New York City. We provide car rentals, van rentals, SUV rentals, truck rentals, & airport car rentals throughout NYC.
- automotive, Vehicle Rentals
- Request an appointment
Gloria Davila at the 1985 Bruckner Blvd location provided me with exemplary customer service. She was knowledgeable, patient, and went above and beyond to make sure that my needs were met.
My husband and I rented a Penske truck, round trip, in NC to move some of our belonging from NY to NC. Once the truck was packed, we did not know where to park the truck safely on the streets, commercial vehicles are towed or ticketed. We called a local Penske location, 1985 Bruckner Blvd, and reached Gloria Davila. Gloria heard the urgency in my voice and quickly calmed me down by reassuring me that my customer's needs will be met. The care of service that Gloria provided was outstanding, she provided an A+ rating in customer satisfaction. Gloria is an asset to your organization. Thank You Gloria, Great Job, YOU ARE THE ABSOLUTE BEST!!!