After seeing how you absolutely rippe my Mother off who lives in Greenville Sc. I thought she must have made a mistake about what she was charged, But no she was right. But when you pay 849.00 dollars for what amounts to a plastic facet and to tighten a flipping shower head something is wrong.But i if you have happy customers oh well. They don't get less than 800.00 dollars a month to love on. Don't think I will get a response from B.F. Nor will my mom be calling you.