Scheduling
I made an appointment for cleaning at my last visit in March 2022. I was scheduled for my next cleaning on Oct 4, 2022. The appointment WAS confirmed. I get a call from Apollo informing me my appointment had been cancelled and a new appointment was now in April 2023. I asked why and there was silence . It took the employee several seconds to think up an answer. I could tell from the sound in her voice that she was making up an answer. The final answer there were no hygienists available. Really? I have been going to Apollo Dental since I moved to Rochester 15 years ago. I have been treated well. I wish the caller would have been honest and told me the real reason my appointment had been cancelled. Seems a lot of that has been going on lately at Apollo Dental. If the office people practice deception what about the dentists that work there also? I scheduled an appointment with another dentist. Only took 6 weeks to be seen. I feel totally betrayed by Apollo Dental