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Maintenance Plan
Reggie came out and did maintenance on the furnace. Before he got here, it was making a high pitched noise. When he was done, it no longer did! He took the time to be thorough and really look things over and he was kind too. I would like to have him come out next...
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Poor customer relations from service manager.
This woman, Michelle who claims to be the service manager was rude, condescending and combative. After over 30 years with them….i would expect better customer care than a smart mouth so-called manager.
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Fall tune-up
Robbie did a great job on my fall tune-up. Great company to do business with
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Top quality and helpful technicians!
Wanted to share with you that Joel, our HVAC technician was extremely helpful today. He alerted us to a couple of issues that we would want to consider immediately and for the future. Usually, I have a hard time following some of the HVAC technical discussions...
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Professional and highly recommended service!
All the techs I have worked with through Sears heating and cooling have been helpful, knowledgeable, and professional! I always feel that I have gotten a figure value! This is the fourth property I have used them for.
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$250 for spray washing the ac exterior seems outrageous
I wouldn't be using them again. The tech asked if I would like the ac cleaned for an additional $250. He recommended it as it probably hadn't been done and would increase the warranty of repair from 1 month to 6 months. I assumed it involved opening up the unit...
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I was very satisfied with their work!
My furnace needed replacing, so I called Sears Heating & Cooling. They were very professional, friendly people, and they did a good job for me! I was very satisfied with their work!
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I recommend them to anybody if they want good service and good material!
Sears Heating & Cooling did a very good job. They were excellent. I had a problem with my heater and Wally came out from Sears Heating. He was a nice guy and talked to me about what might be wrong. Then he wanted to take a look. He saw that the furnace was bad so...
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Their service has been great for me!
The people from Sears Heating & Cooling have always been prompt and friendly. They always do a good job and I have no complaints. I've used them for a long, long time and will continue to use their services.
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They are dependable! Their work is excellent!
We've had Sears Heating & Cooling for years on my parents' recommendation. We have the maintenance contract so I never have an issue with scheduling. In fact, this year they were scheduled to come out in July but they called the other day and got it done early. They...
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Great customer service! Fast! Friendly technicians who are great! Everything was fine!
Everything was done as it was supposed to be. The technicians from Sears Heating & Cooling cleaned up well. Everything was installed properly. It works fine. I don't have any problems. I've used them for years.
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Wonderful!
Many years ago we saw a sign for Sears Heating & Cooling down on Cleveland Avenue. We've used them ever since. They are always on time. They call like they say they will. They are pleasant when they're here. And when they're done, they're done.
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Extremely professional, efficient and thorough!
Sears Heating & Cooling recently replaced our heating and air system for us. They were very nice, kind and clean people. They were extremely professional, too, and they did a very thorough job!
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I have always been happy with them
I have used Sears Heating & Cooling in the past, and I have always been happy with them. They are professional people, and nice people, too. They know what they are doing. The last time they came out, it was to make a repair to the heater. I was in the hospital at...
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Great service
Professional, reliable and trustworthy!
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Good!
Sears Heating & Cooling originally installed my furnace for me. They came out recently to do the routine maintenance work on the unit. They thought that there might be a problem with the exhaust blowing back in. So, they set up some monitors and sensors, and they...
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Excellent service
Installed new water heater. No complaints. Professional and knowledgeable.
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Five stars! I recommend them! Friendly! Courteous! Helpful!
I felt like the technician from Sears Heating & Cooling was very knowledgeable. He was friendly, courteous, and helpful. Austin was his name and he explained everything in really great detail.
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Great job!
Josh has been here before. He does a great job and I always enjoy talking to him. Looking forward to future service with your company.
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I see them twice a year
They are prompt, efficient, and polite. They keep me running well and I recommend them to my neighbors.
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