Professional Restoration

Business Description:

24 Hour Emergency Service for Property Damage. Specializing in water, fire, mold, sewer damage, and bio-hazard clean up. Call the Pro's Restoring Property Since 1992

Categories

water & fire damage restoration service
Request an appointment

Jacki's Review

Timeliness

Will Recommend

Professionalism

Colorado Springs, CO

Professional Restoration

I found Professional restoration gave me a sense of confidence in the job they needed to do.

My house was damaged by fire, and my family had to evacuate. Some of us were hospitalized. Professional Restoration came in and took charge at such an overwhelming time. They took control of the situation and were very careful with our things.

They very thoroughly cleaned all my chandeliers and all the extensive metal work I have on my lights. Al, one of the people in charge, was always very good about letting me know what was going on, including letting me know when they had to skip a day of work after working several days in a row. He assured me that they would be back the next day to finish up. I am very pleased with the work they did and I definitely noticed a difference after they were done. Before I couldn't walk through the house without allergic reactions which were a serious health issue to me, but now everything is perfect.

Julie, the head of the crew, was so nice. She made sure to both explain everything to me and to ask if I had any preferences. Julie said that she liked to meet a customer before doing work and to figure out if they have any special requests or things they are sensitive to. I was very personally comfortable letting them in my home and it was a very good experience.

At a point where I really didn't know what to do, Professional Restoration was there for me.