Aero-Stream LLC

Business Description:

Categories

plumbers & sewer repair
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James' Review

Service

Will Recommend

Total Experience

Orinda, CA

Aero-Stream LLC

Wonderful old fashioned service.

First off, I did not purchase an aerator from this company, but rather a septic tank lid. My system is 75 years old, the old cement lid no longer fit the opening, and the opening is rectangular in shape. Besides hardware the kit basically has 3 pieces and a generous amount of high quality butyl rope. The adapter (flange) came in 4 pieces which needed to be fit together. No clue why they don’t use a single adapter which didn’t require any preliminary work. My tank is old and the concrete top is pretty ragged. It would have bee optimal to use concrete patch to achieve a level surface prior to mounting the adapter (flange). The butyl compensated for this problem to a considerable extent., but not perfectly, so the seal is certainly not water tight. The riser and riser cover are very solid, the flange a bit less so. But the main take away is that these are great guys to work with, honest friendly, helpful, trustworthy. Honestly cannot recall a better consumer experience. These guys know their stuff, and are most helpful.

comments

James:

Thanks for the review and feedback. We take a tremendous amount of pride in our products & customer service. We’re thrilled to hear experience exceeded expectations. The latest iteration of our base flange provides a large surface area for various applications while using smaller packaging to keep shipping costs down to provide an economical product. Due to the large nature of our products, we always take packaging considerations into account to ensure we can offer to continue to offer our products to customers across the US. The base flange has flex by design to help facilitate the assembly process.

Thanks again for your review and comments.

Aero-Stream LLC commented on 07/07/2021