So, I can't give 5 stars only because we have had them one day but I can tell you that we drove 5 hours to the nearest dealer who we spoke to directly on the phone. Ann in Owatoona, Mn ordered the bikes we wanted to ride. Had them ready when we arrived and we test rode the bikes for about 20-25 minutes. From the time I pushed off the sidewalk I smiled! These things ar amazing. We ended up with a ridge rider and an interceptor. Plus the bike rack etc. and headed home. I snapped the battery back on once I got home and zipped up a rather large hill in our housing development all with no more than power assist '2' ( they go up to 5) I hit the throttle once just to feel it! What a blast! Great service and product.
I will update this review once I have a few more miles on the bikes!