After renting some Pedegos my wife and I decided that ebikes were part of our future. That turned out to be a great decision but not without some missteps. My wife found another brand on sale from a chain bike shop and bought a pair of them. It quickly became obvious we had gotten what we paid for. On the second ride, my motor failed while trying to climb a hill 5 miles from home. I took it to the shop where it was purchased and they said they could order a replacement motor to repair it or refund my money. Easy decision for me. I took the refund and bought a Pedego City Commuter from the local Pedego store. While it cost a little more, it has been trouble free but I wish I could say the same for my wife's bike. Lots of small problems compounded by terrible dealer support. The local Pedego dealer has been more help for an ebike he didn't sell than the place it was purchased. My wife now wishes she had a Pedego. Anyone want to buy a used brand x? My wife is getting a Pedego for her birthday.