My wife and I bought 2 Pedegos from Skip and Lisa in Ft Myers FL. They were SUPER to work with and fun to be around. Our bikes have performed flawlessly ever since. We have had the pleasure of talking to Don and Cynthia in the home office of Pedego and were so impressed with how they view life. They were more concerned about me and my wife than actually about the bikes! They really do want our experience to be about FUN! The bike is almost secondary. Not to say it was not important though. It was not about choosing Pedego but more about learning WHICH Pedego was right for us as a person. What a concept! Hello, FUN!