Kitchen Cabinet Depot DIY Remodeling Stores

Business Description:

America's favorite DIY kitchen remodeling store since 1977. Everything you need for your home improvement cabinetry project. Award winning quality and service.

Categories

kitchen

Scott's Review

Service

Will Recommend

Total Experience

Sundance, WY

Kitchen Cabinet Depot DIY Remodeling Stores

Run, don't walk away from this site

Go ahead and blame it on the pandemic, haven't experienced this poor customer service before. Doesn't ship when detailed, representatives continuously make excuses, Product shipped without hardware and components were warped.
wouldn't recommend this business to anyone.

comments

Hi Scott, We are sorry you had a bad experience. We continually look for ways to improve. Thank you for your feedback. Our lead times are currently posted on our website as 5-10 days. You placed your order for a vanity and a wall cabinet on 6/18. Your order shipped on 6/26. You reported missing 4 corner braces for the vanity and you said the hardware pack was missing for a W1230. Thank you for letting us know. We have checked our inventory for this issue and we have not found any of our stock to me missing these items in the packaging. We understand how sometimes parts can be lost so we are happy to send replacements. The parts were shipped as you requested. In this review you have mentioned something warped. We can replace any damaged or defective item base on a picture. Please send us a picture so we can provide replacement or reimbursement.

Kitchen Cabinet Depot DIY Remodeling Stores commented on 08/26/2020