Business Description:
Ordering NEW replacement keys & locks for your office furniture has never been this easy. Order anytime, 24/7/365, & expect them as quickly as 10am tomorrow!
Categories
locks & locksmith services
EasyKeys.com
11407 Granite St, Charlotte, NC 28273, USA
(877) 839-5397

Service

Will Recommend

Total Experience

Debbra B.

St. Louis, MO

EasyKeys.com

Not satisfied

We were sent a key that does not work, for whatever reasons, yet, they want us to pay to send the key back? We lose both ways, we won't have a key to use and now we have to pay to send back before they will issue a refund. That isn't the only issue, I had to take several pictures of the key to send to them to prove it is not right. Which wasn't easy because I work for the military and our computers don't allow for pictures taken from any outside source..no discs or USB allowed.

comments

Hello Debbra,

I am so sorry that the key did not work! It is very disappointing to receive an item that doesn't work, and to have to send it back. We do request photos for our quality control program. The photos help us identify the issue so we can correct it with your order (as well as future orders). I will have customer service contact you about your order, or you can contact us at info@easykeys.com or toll-free at 877-839-5397.

Please let me know if you have any other questions or concerns. We want to make sure you are satisfied!

Thank you,

Jenna
jthroneburg@easykeys.com

EasyKeys.com commented on 04/15/2014