Business Description:
The best website to buy pool parts
Categories
swimming pools & spas
Pool Parts Inc. PoolPartsOnLine.com
320 Industrial Dr, West Chicago, IL 60185, USA
(630) 999-9999

Total Experience

Service

Will Recommend

Mike P.

Union City, TN

Pool Parts Inc. PoolPartsOnLine.com

Poor or no customer service

I feel as if I have been jumping through hoops one after another to try and get parts returned .
I have done everything they have ask . Parts were never used or even installed as we seen wrong part when we got it. Still have not fixed pool .

comments

Hello,
We do apologize for the delay in getting back to you with the return authorization. Instead of waiting for return authorization from the warehouse each item was shipped from, we had you send them to the main warehouse. The tracking number for the return that you provided us on 5/23 was invalid. We asked for you to verify the tracking, and received the correct tracking on 5/28. You have been refunded for these items on 5/30. Please send us an email if you do not see your refund.

Thank you,
PPOL

Pool Parts Inc. PoolPartsOnLine.com commented on 06/05/2019