Business Description:
The best website to buy pool parts
Categories
swimming pools & spas
Pool Parts Inc. PoolPartsOnLine.com
320 Industrial Dr, West Chicago, IL 60185, USA
(630) 999-9999

Total Experience

Service

Will Recommend

Kathi P.

Cottonwood , CA

Pool Parts Inc. PoolPartsOnLine.com

Very disappointed in sales and service. I order and paid for a part on May 4. I have tried three times to find out where my order is. The first time I was told it takes 7 to 10 business days. Next I was told it was being shipped by the manufacturer. Today is May 20 and I am still waiting on my order.

I have tried to contact you this morning. Waited 7 minutes. Still no response.

comments

We earned this bad review. Customer did contact our live chat three (3) times and we did not have accurate shipping information on the first two times. This was a direct order to a manufacturer instead of something we had in stock. Unfortunately those items take 7-10 business days to get from them. Nonetheless, we failed to communicate the situation and delay.

Pool Parts Inc. PoolPartsOnLine.com commented on 07/09/2019