Awful Service
I ordered parts a week ago thinking they'd ship on Monday since what I ordered said "usually ships in 1-2 business days". Well, I received no shipping information and no order update information. After emailing more than once trying to find SOMETHING out about my order, I finally get a response a week later. The parts I ordered aren't listed as low stock or backordered but the email I received says my parts are backordered until the 31st and an apology for not telling me sooner. Apology not accepted because had I known they were backordered, I would have never placed an order in the first place. They sure did instantly take my money, though. Don't order from this company. Stick with someone like INYOPools that's BBB accredited. Otherwise you'll be waiting a week to hear anything from them as your pool is trying to turn green.
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