Business Description:
The best website to buy pool parts
5 7438 reviews
Categories
swimming pools & spas
Pool Parts Inc. PoolPartsOnLine.com
320 Industrial Dr, West Chicago, IL 60185, USA
(630) 999-9999
http://www.poolpartsonline.com

Total Experience

Service

Will Recommend

Todd H.

Oroville, CA
Pool Parts Inc. PoolPartsOnLine.com

No help at all

Pool parts.com has everything. But no one I could find knew anything about it. Waiting to chat is ridiculous. I tried to get a little help finding parts and the man that I chatted with said there was so many parts he would have no idea. After a little research online I was able to get part numbers and actually find it on their website. I would recommend using this company as long as you don't need any information whatsoever.

comments

We apologize for any wait on chat. Unfortunately there are heavy periods during the day when our chat reps are handing 10+ chats at once.

In terms of their specific part knowledge, we regret the experience you had with the chat representative. If you recall the name, please send us a note with it at pool.parts@poolpartsonline.com . We will want to rectify the issue.

All of our reps are significantly trained in pool operations and specifically parts and equipment. We are very confident in helping troubleshoot issues and locate the parts - even if we recommend a competitor. Unfortunately that was not your experience with the chat rep and we apologize.

 Pool Parts Inc. PoolPartsOnLine.com commented on 10/14/2018
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