Business Description:
The best website to buy pool parts
Categories
swimming pools & spas
Pool Parts Inc. PoolPartsOnLine.com
320 Industrial Dr, West Chicago, IL 60185, USA
(630) 999-9999

Total Experience

Service

Will Recommend

Michael W.

Wylie, TX

Pool Parts Inc. PoolPartsOnLine.com

Where's my stuff?

I made two orders - the last one arrived already, but the first one has yet to. Now 5 days later and I still don't have the first order!

comments

Customer ordered two items on 7/31. One of the items was not available after we tried multiple sources. Unfortunately it took until 8/7 for us to cancel item and process a refund. The other item shipped and is delivering 8/13.

Reviewing our communication on this order, the customer is correct. We did a terrible job, specifically on our online chat with them and getting the right information.

We are contacting them directly to apologize.

Pool Parts Inc. PoolPartsOnLine.com commented on 08/12/2018