Business Description:
The best website to buy pool parts
Categories
swimming pools & spas
Pool Parts Inc. PoolPartsOnLine.com
320 Industrial Dr, West Chicago, IL 60185, USA
(630) 999-9999

Total Experience

Service

Will Recommend

Steve K.

Sachse, TX

Pool Parts Inc. PoolPartsOnLine.com

Order placed on 7/30/2018 and as of 8/3/2018 do not know if the order has been shipped. No email sent out about tracking information and when trying to use their website about status order, the system doesn't work. Tried emailing but they don't return emails and they don't have a phone number. Buyer beware of this online internet company

Order placed on 7/30/2018 and as of 8/3/2018 do not know if the order has been shipped. No email sent out about tracking information and when trying to use their website about status order, the system doesn't work. Tried emailing but they don't return emails and they don't have a phone number. Buyer beware of this online internet company

comments

Customer ordered on 7/30. Customer contacted us on the evening of Thursday, 8/2. We did not get to the email on Friday but returned it on Sunday, 8/5, to let them know it was going to be a back-order item, and they could choose refund or special order it. As of 8/12, we have not received a response.

We are an online only retailer and do not operate a call center to save costs and have the best prices. We do offer online chat (immediate), web forms and email (24-48 hrs) as the contact methods.

Pool Parts Inc. PoolPartsOnLine.com commented on 08/12/2018