12/21/17 ordered parts for pool, needed to keep pool running through cold freeze coming. I paid for expedited shipping (1-3 days), 1/2/18 still have not received order or gotten a confirmation shipping notice and they will not answer emails. Oh, by the way, you cannot call them, they only accept emails. POOR service, POOR delivery (if it ever delivers) and POOR communications. I could have spent a couple dollars more and gotten the items elsewhere. Will never purchase from again.