Pool Parts Inc. PoolPartsOnLine.com

Business Description:

The best website to buy pool parts

Categories

swimming pools & spas

Reviews

5 Stars

Buford, GA

5

Excellent Customer Service

There were a couple of glitches with their website which is why I rated my experience 4-Stars. However use of the 'contact us' link and also Facebook Chat quickly resolved my issues. Product was shipped and received promptly. Customer service was beyond... Read More

5 Stars

El, MA

5

VERY HAPPY

Placed an order on a Wednesday night. Received Tuesday afternoon (less than a week) with standard shipping at checkout. An emailed receipt was received seconds after ordering with an order status link contained within. The order status link didn't work (looks like... Read More

5 Stars

Lewisburg, KY

5

Fast Delivery!

I ordered a part on Friday and ups delivered it today, Monday! Thank you so much. Read More

1 Stars

Brunswick , OH

1

Bad experience

Bad experience with this company, never received my pump and not getting response through emails. Read More

2 Stars

Portage, WI

2

paid for express shipping 1 to 3 day delivery and didn't get in 1 to 3 days

wanted parts ASAP paid extra for shipping in 1 to 3 days did not receive in 4 days. Still waiting Read More

5 Stars

La Vergne, TN

5

Easy to locate product

It was extremely easy to locate the desired product for my pool. The price was the best I located. Easy & fast checkout. I would recommend this site to any that owns or is going to own a pool. Read More

3 Stars

Grant, AL

3

Service after order is difficult and wait times are very excessive.

Ordering was easy and seemed professional. Upon receipt of parts and having a problem it was very difficult to get any contact as wait times are overly excessive! Read More

5 Stars

Ashland , OH

5

Jacuzzi pump parts

Detailed picture an A plus made it easy to see what I needed Read More

1 Stars

Plum, PA

1

Trying to get an order status--doesn't work

I have used the company in the past, but this time, .....Was always happy! Read More

5 Stars

Hamilton, OH

5

total experience

Ordering was easy. They always have what I need. The prices are always the lowest I can find. That works for me! Read More

2 Stars

Goldsboro , MD

2

First time useing this site.

Trying to status my order. What is a Captcho code? Was mot notified of it on Receipt. Read More

1 Stars

West Nyack, NY

1

Poor Service

You advertise free shipping promo and don't acknowledge code when put in. I was charged 7.95 for shipping, not able to contact anyone for help with website. I also added an additional item to make my order over 50.00 and still was charged a shipping fee. Read More

1 Stars

Seville, OH

1

can't even look up my order!

I ordered a 3 way union valve on 5-23-18. I got an email with a receipt which was fine. But 2 days later I went to check on my order and it wasn't available to look up! You can't call anyone because there is no contact number. There is a chat option, but over a half... Read More

2 Stars

Fairhaven, MA

2

still waiting for shipment notification

no way to track shipment or progress. Read More

1 Stars

Gonzales, LA

1

Did not receive complete order and no customer service number

I ordered parts , did not receive what I paid for and there is no customer service number. You can chat with someone if you want to wait. My wait time was 77 minutes!!!! I'm in total disbelief Read More

5 Stars

Cottonwood, AZ

5

Great doing business with you

Fast service exactly what I needed Read More

1 Stars

Rock Hill, SC

1

Ordered and paid, never received a part

I ordered a part May 1, 2018. There was no mention of the part being low or out of stock. After 9 days, i received an email that the part was out of stock, and if i wanted, they could order it but it would take at least 2 more weeks. Extremely unhappy with their... Read More