Very quick and friendly service
I originally ordered the wrong part, but they were very friendly and promptly shipped me the right part. I will definitely buy from them again. This is one of the best online companies I have found. Read More
Pool Parts Inc. PoolPartsOnLine.com
- 320 Industrial Drive
- West Chicago, IL 60185 | View Map
- (630) 876-1080
- http://www.poolpartsonline.com
-
Business Description:
- The best website to buy pool parts
-
Categories
- swimming pools & spas
Reviews
Excellent experiance
Purchased a pool pump motor and was surprised at the quick delivery. I think 3 days from order placement to delivery in South Carolina. Product exactly as described and well packaged. Price was right and below everything I could find locally and on other internet... Read More
Parts purchase
Site is easy to navigate, and pricing is proper for the part purchased. A quick response makes for a competent co. I am a business owner and recommend this company STRONGLY. Thank You, Gary Read More
Inaccurate inventory!
Placed an order for a part that was needed quickly. After telling the customer that I found it, I get an email stating that they don't have it and have refunded the money. Most online companies keep accurate inventory! Get a better system!!! Read More
worthless company
I ordered rebuild pump wet end parts for Aqua flo pumps The impellers & wear rings are wrong, out of 3 seal kits I received one and a half seals?? and no screws ?? E mailed and got one response. I responded back with more info, days are slipping by with... Read More
First Order Not Correct Size
I received what I ordered very quickly but the product was MUCH too small for my Pool and would never have fit so I have to return it. This write up is really too early since I still have to send the product back and see if I get a full refund back on my credit... Read More
STAY AWAY!
From the start this company has been the worse have ever done business with. Still trying after a month to get credit from the wrong item they sent me. Have to file a complaint with credit card company now to hopefully get my credit. Do not buy from them please. Read More
Microssage Grill Flowpath Assy Item # HA165230WHT
I recently purchased the subject part. Part is perfect and your service is outstanding!! I do have one question however. Is there some trick to removing the bushing from the old assembly that appears to be stuck in the base? Read More
stay away!
It was impossible to get any info. or answers from them and when had to return an item waited a week for them to give a return number then again no response to find out why have not received credit yet. Stay away from this company! Read More
No functioning order tracking ability, chat feature worthless-directs back to online order tracking that does not function
No functioning order tracking ability, chat feature worthless-directs back to online order tracking that does not function Read More
These folks do not stand behind what they sell DO NOT buy from them
Do not buy from these folks. They shipped me a badly packaged motor that did not work and do not respond to an RMA request. They will take your money and run. They are dishonest. Read More
shipping slow and expensive
Order processing speed not up to par with other sites... Read More
Excellent!
A good, quick transaction. I needed a small part for my Polaris 9550. Poolpartsonline not only had the part, they have a complete schematic of the machine, with ALL parts listed! Excellent! I'll be doing business again with this site when I need something. Tks, Jim Read More
Order tracking
I placed an order on 7/19. The only confirmation I got was my Paypal payment confirmation. I inquired about the order today 7/24. There is no phone number. The live chat option is a salesman. I tried to log in to "my account". It's impossible. I tried to... Read More
excellent site
easy to use site Read More
What happened to them
I've been using this website for years, not sure what happened to them but they are horrible now. They don't answer my emails, the site says it had an item and it doesn't. Shipping became really slow. The new design makes it harder to find what I am looking for. I... Read More
Avoid this merchandise. Very unscrupulous
Product sent was not what they advertised. The pump they sent was 80 bucks cheaper somewhere else but I ordered because it showed a new skimmer basket. When sent it was not there. Took them 52 hr to send a conformation and ony sent it after I filed a dispute with... Read More
Never received order but they got paid!!
I ordered a label for my pool filter on 6/21/17. Order was shipped 6/22/17, with no expected delivery date! I contacted the company & was told my order was in-transit on 7/6/17. It is now 7/18/17 & still have not received it. Read More
HORRIBLE COMPANY
Avoid this company. They will not respond to you. There is no number to call. Customer service doesn't exist. I emailed over and over again...they never replied. PayPal eventually issued a refund. Stay clear of this company. Read More
No response, no idea about order
placed an order and have been trying for 5 days to get hold of someone to find out about order with no response, nothing shows up under check order so wanted to know if is being shipped or what? Am canceling this order and never coming back again! Read More
