Pool Parts Inc. PoolPartsOnLine.com

Business Description:

The best website to buy pool parts

Categories

swimming pools & spas

Reviews

1 Stars

Erie, PA

1

TERRIBLE EVERYTHING

It has been 7 days since I have made my order. Nothing but my credit card charged. I have sent several emails with no response. This website is a joke. Never order anything from here!!!!!!!! Read More

1 Stars

Harrisburg , PA

1

Waiting for order #:578546 to be shipped

Ordered part on 8/11/2019 for broken solar reel with solar blanket half on and half off. Says it ships in two business days. It has not shipped and no response to my inquiries. Contact telephone number does not take incoming calls. Very frustrated. Need to know if... Read More

1 Stars

Welcome, NC

1

10% Discount

Never received the promo discount Read More

4 Stars

Jeff, KY

4

Great selection

Gpos deal great selection. Read More

5 Stars

Bonfield, IL

5

Easy to use parts manual

The parts manual mirrors my owner manual which makes insuring you are ordering the right part very easy. This is my second order with this company and both experiences were very satisfying. Price appears to be reasonable and shipment is very quick. I would... Read More

1 Stars

Athens, AL

1

You made it very difficult to return a simple pool part.

I will be watching to see if my credit card is updated for my return. Read More

5 Stars

Corryton , TN

5

Got just what I ordered in less time than they said

My order was completed in less time than they said always a plus when you’re pool is not running and it’s summer. Thanks for the prompt service and my order was correct. I will order again if I need something. Thanks Read More

1 Stars

Lexington , KY

1

Placed order over week ago. No reply to emails. Buy from somewhere else! Wish I did.

Should have bought from somewhere else. Have no idea where my order is and have emailed them multiple times with no reply. They claim they will reply in one day but its been Do yourself a favor and buy from a somewhere else that is a actually store a actual phone #.... Read More

1 Stars

Atlanta , GA

1

Horrible customer service

I ordered 2 parts to repair my pool handrail. I never received any tracking information on my order. One item arrived, the other did not. When I tried to check my order status on the website, it said an email had been sent. No response. The website has a contact... Read More

1 Stars

Huntersville, NC

1

No email responses after several days and several attemps

No return emails after several days and several attempts. Poor service Read More

1 Stars

Canyon Lake, CA

1

Read beyond their 30 day return policy

Ordered replacement bulbs for our pool. What they failed to mention in the parts section was you need the light and casing. The bulbs which were pricey are not returnable even though they were not opened. This may not have happened had they had a phone to ask... Read More

1 Stars

Union City, TN

1

Poor or no customer service

I feel as if I have been jumping through hoops one after another to try and get parts returned . I have done everything they have ask . Parts were never used or even installed as we seen wrong part when we got it. Still have not fixed pool . Read More

1 Stars

Cottonwood , CA

1

Very disappointed in sales and service. I order and paid for a part on May 4. I have tried three times to find out where my order is. The first time I was told it takes 7 to 10 business days. Next I was told it was being shipped by the manufacturer. Today is May 20 and I am still waiting on my order.

I have tried to contact you this morning. Waited 7 minutes. Still no response. Read More

1 Stars

Orlando, FL

1

Awful Service

I ordered parts a week ago thinking they'd ship on Monday since what I ordered said "usually ships in 1-2 business days". Well, I received no shipping information and no order update information. After emailing more than once trying to find SOMETHING out about my... Read More