Pool Parts Inc. PoolPartsOnLine.com

Business Description:

The best website to buy pool parts

Categories

swimming pools & spas

Reviews

5 Stars

Pinole, CA

5

Excellent website. I found what I am looking for.

Hard to find spare parts for the pool pumps can be seen here so easy with no sweat. Read More

5 Stars

Palm Beach, FL

5

Quick response to all communications

A great experience. Easy swap out of an old drain to a current one. Read More

1 Stars

Conway, SC

1

Bad luck with ordering a chlorinator (missing parts)

I ordered a chlorinator that had missing parts (unlike the picture they showed). They have no phone number to contact only emails & how convenient for them. You better think twice before ordering anything from them. I am still trying to resolve this issue without... Read More

1 Stars

Edison, NJ

1

not good service

Placed my order on Dec 26, 2017. Paid extra for express shipping (1-3 days). Today is 1-2-18 and I still haven't received my order. Tried to track my order and site shows order was placed but has no shipping or status information. It's well below freezing in NJ... Read More

1 Stars

Picayune, MS

1

No communication or Order

12/21/17 ordered parts for pool, needed to keep pool running through cold freeze coming. I paid for expedited shipping (1-3 days), 1/2/18 still have not received order or gotten a confirmation shipping notice and they will not answer emails. Oh, by the way, you... Read More

2 Stars

Pendleton , SC

2

Part Broken

The stainless steel pipe flange was bent when received. I was able to repair the part for immediate use, but was VERY unhappy about it. Read More

5 Stars

Phoenix, AZ

5

awesome great job

excellent---very easy--competitive price Read More

5 Stars

Bedford, TX

5

Excellent service from Amanda at chat services.

Amanda was quick to answer questions concerning item purchased. Read More

1 Stars

Diamond Bar, CA

1

Horrible customer service

All I ask was to find out the order of my status and maybe get a tracking#. First, the order status page does not work. Second, Chat feature was no help. They quickly refer me to a link that provide absolutely no help with my order. Read More

5 Stars

Calera, AL

5

service good

simple and easy to purchase Read More

4 Stars

Chandler, AZ

4

Good Service

The service was very good. The price was average. The shipping charge was outrageous. Read More

2 Stars

Hastings , NE

2

Online order

Web site a bit difficult and redundant for what should be a simple purchase. Read More

2 Stars

Locust Grove, VA

2

Sent another brand---now it is burned out.

I ordered a Hayward motor SPX1615Z1M. They sent an 'equivalent' Century motor instead. Did not tell me they were replacing it with something else. I tried to be flexible since it was the same HP and it fit. Now it has burned out 2 years later and I am stuck. I take... Read More

1 Stars

Calgary, AB

1

wow... that is bad customer service

I think it is best to stay away from these guys. You will not be able to speak to someone that can help you out if something goes wrong. I have 33 emails with them over two months... Only about 5 they have responded and what are nice promises but they have yet to... Read More

5 Stars

Apple Valley, CA

5

Great Help Finding Obsolete Pump Parts

I needed help finding parts for a 30+ year old Aqua-Flo Pump. It took a couple days, but the "Pool Parts" folks located what I needed at reasonable prices. I look forward to receiving these parts, and will no doubt go back to PoolPartsOnline in the future. Read More

1 Stars

Sugar Hill, GA

1

Wrench does not work.

Perform-Max Pool Chemical Feeder Parts-19 - Cap/Control Dial Tool Part No: 01228870 This wrench does not fit the cap on my sanitizer even though I ordered it for the correct model. It fits over the cap but where it fits over there are no ridges for the tool to... Read More

5 Stars

Las Vegas, NV

5

parts came fast.

keep this company's info for future. Read More