Pool Parts Inc. PoolPartsOnLine.com

Business Description:

The best website to buy pool parts

Categories

swimming pools & spas

Reviews

5 Stars

Washington, UT

5

I've always received exactly that I ordered in a timely manner.

.......... Read More

1 Stars

Hollywood, FL

1

Takes 4 days to ship the order. this company is a middle man

They don't stock anything. they just receive orders, mark them up and send it to the sellers (which probably is not in US). The order status page is not working, the only way to get the status is to chat online. Save your money (and your frustrations), order your... Read More

3 Stars

Nixa, MO

3

Average on parts, below Average on service

Ordered parts on 3/15, paid for expedited shipping (1-3 business days). Still no parts on the 3/22. Tried to check progress using order tracking feature on their site- it’s completely nonfunctional. I tried it on 3 different devices (computer, tablet, phone) and it... Read More

1 Stars

Bakersfield, CA

1

poor customer service

I have left two phone messages over the past two days concerning the damaged products i received, I additionally asked for a refund of my postage charge for 2 to 3 day service that took 9 business days to arrive. It would be nice if someone could call me back. Read More

1 Stars

Mckinney, TX

1

POOR CUSTOMER SERVICE.

This is the first negative review I have ever submitted in my many years of on-line ordering. Nonetheless, if my review can keep one customer from ordering with PPOL & going through needless stress, here is my review. 1.) From get go, my order wrong - subbed a... Read More

5 Stars

Lancaster, PA

5

hopeful, & waiting!

looking for parts i'm told are obsolete. hope pol parts comes through! Read More

1 Stars

Phoenix, AZ

1

Ordered part online and never recieved part

After ordering the part online I recieved a email about a week later stating there was an issue with it being shipped and I is now being shipped a week later. I reached out to the customer service rep and explain to them how important it was that I got the part... Read More

1 Stars

Collinsville , IL

1

I live approximately five hours from your warehouse it’s been five days my part still have not shipped contacting anyone at your facility is next to impossible and after multiple emails still no return of an email

I live approximately five hours from your warehouse it’s been five days my part still have not shipped contacting anyone at your facility is next to impossible and after multiple emails still no return of an email Read More

5 Stars

East Hampton, CT

5

order process

Order process was very easy. Read More

1 Stars

Mc Alpin, FL

1

Horrible Customer Service

Ordered a pool pump. Arrived defective {leaking from crack in cast}. No Help. No number to call. No resolution in sight. Terrible Customer Service. I would think twice, then three times about ordering from this online company. Read More

5 Stars

Pinole, CA

5

Excellent website. I found what I am looking for.

Hard to find spare parts for the pool pumps can be seen here so easy with no sweat. Read More

5 Stars

Palm Beach, FL

5

Quick response to all communications

A great experience. Easy swap out of an old drain to a current one. Read More

1 Stars

Conway, SC

1

Bad luck with ordering a chlorinator (missing parts)

I ordered a chlorinator that had missing parts (unlike the picture they showed). They have no phone number to contact only emails & how convenient for them. You better think twice before ordering anything from them. I am still trying to resolve this issue without... Read More

1 Stars

Edison, NJ

1

not good service

Placed my order on Dec 26, 2017. Paid extra for express shipping (1-3 days). Today is 1-2-18 and I still haven't received my order. Tried to track my order and site shows order was placed but has no shipping or status information. It's well below freezing in NJ... Read More

1 Stars

Picayune, MS

1

No communication or Order

12/21/17 ordered parts for pool, needed to keep pool running through cold freeze coming. I paid for expedited shipping (1-3 days), 1/2/18 still have not received order or gotten a confirmation shipping notice and they will not answer emails. Oh, by the way, you... Read More

2 Stars

Pendleton , SC

2

Part Broken

The stainless steel pipe flange was bent when received. I was able to repair the part for immediate use, but was VERY unhappy about it. Read More

5 Stars

Phoenix, AZ

5

awesome great job

excellent---very easy--competitive price Read More