Pool Parts Inc. PoolPartsOnLine.com

Business Description:

The best website to buy pool parts

Categories

swimming pools & spas

Reviews

5 Stars

Calera, AL

5

service good

simple and easy to purchase Read More

4 Stars

Chandler, AZ

4

Good Service

The service was very good. The price was average. The shipping charge was outrageous. Read More

2 Stars

Locust Grove, VA

2

Sent another brand---now it is burned out.

I ordered a Hayward motor SPX1615Z1M. They sent an 'equivalent' Century motor instead. Did not tell me they were replacing it with something else. I tried to be flexible since it was the same HP and it fit. Now it has burned out 2 years later and I am stuck. I take... Read More

1 Stars

Calgary, AB

1

wow... that is bad customer service

I think it is best to stay away from these guys. You will not be able to speak to someone that can help you out if something goes wrong. I have 33 emails with them over two months... Only about 5 they have responded and what are nice promises but they have yet to... Read More

5 Stars

Apple Valley, CA

5

Great Help Finding Obsolete Pump Parts

I needed help finding parts for a 30+ year old Aqua-Flo Pump. It took a couple days, but the "Pool Parts" folks located what I needed at reasonable prices. I look forward to receiving these parts, and will no doubt go back to PoolPartsOnline in the future. Read More

1 Stars

Sugar Hill, GA

1

Wrench does not work.

Perform-Max Pool Chemical Feeder Parts-19 - Cap/Control Dial Tool Part No: 01228870 This wrench does not fit the cap on my sanitizer even though I ordered it for the correct model. It fits over the cap but where it fits over there are no ridges for the tool to... Read More

5 Stars

Las Vegas, NV

5

parts came fast.

keep this company's info for future. Read More

1 Stars

Rensselaer, IN

1

Parts not delivered.

I ordered pool parts for our customer on September 20. When they didn't come in 5-7 days, I tried to inquire. the website didn't recognize my order #. So I sent a message - no reply. I opened the chat today and they told me that someone would contact me today. ... Read More

1 Stars

Littleton, CO

1

Inaccurate inventory!

Placed an order for a part that was needed quickly. After telling the customer that I found it, I get an email stating that they don't have it and have refunded the money. Most online companies keep accurate inventory! Get a better system!!! Read More

1 Stars

Youngstown, OH

1

worthless company

I ordered rebuild pump wet end parts for Aqua flo pumps The impellers & wear rings are wrong, out of 3 seal kits I received one and a half seals?? and no screws ?? E mailed and got one response. I responded back with more info, days are slipping by with... Read More

2 Stars

Pittsburgh, PA

2

First Order Not Correct Size

I received what I ordered very quickly but the product was MUCH too small for my Pool and would never have fit so I have to return it. This write up is really too early since I still have to send the product back and see if I get a full refund back on my credit... Read More

1 Stars

Dogville, PA

1

STAY AWAY!

From the start this company has been the worse have ever done business with. Still trying after a month to get credit from the wrong item they sent me. Have to file a complaint with credit card company now to hopefully get my credit. Do not buy from them please. Read More

5 Stars

Trinity, FL

5

Microssage Grill Flowpath Assy Item # HA165230WHT

I recently purchased the subject part. Part is perfect and your service is outstanding!! I do have one question however. Is there some trick to removing the bushing from the old assembly that appears to be stuck in the base? Read More

1 Stars

Dogville, AS

1

stay away!

It was impossible to get any info. or answers from them and when had to return an item waited a week for them to give a return number then again no response to find out why have not received credit yet. Stay away from this company! Read More

1 Stars

Amherst , OH

1

No functioning order tracking ability, chat feature worthless-directs back to online order tracking that does not function

No functioning order tracking ability, chat feature worthless-directs back to online order tracking that does not function Read More

1 Stars

Midland, TX

1

These folks do not stand behind what they sell DO NOT buy from them

Do not buy from these folks. They shipped me a badly packaged motor that did not work and do not respond to an RMA request. They will take your money and run. They are dishonest. Read More

2 Stars

Chicago, IL

2

shipping slow and expensive

Order processing speed not up to par with other sites... Read More