I saw one of the Monster Movers trucks at my neighbors house and decided to give them a call after seeing them working like dogs in the third day of 95 degree weather. There was a great sales rep on the phone that walked thru the entire moving process with us. The movers who came - Bryan, Caleb, and another I cannot remember obviously knew what they were doing. They took apart our table and beds as well as put them back together, packed a few lamps, large plants, etc that arrived safely. Our only issue was when the move was getting closer their phone was busy a few times. I get it - it is a busy time of year for moving but it was annoying to have to call twice.