I was surprised with how well the people over at TNT Chem-Dry did at getting the stains up out of our carpet. They set expectations ahead of time and then went ahead and exceeded those expectations. I am so happy with the work that they did because they made my carpets look like they were brand new. The technician that came out was very friendly and professional and just did such a wonderful job that I cannot believe it is real. I don't get my carpets cleaned very often, but the next time I do I will definitely be calling TNT again!