attentive and courteous; helped me thru a difficult time
My husband was diagnosed with terminal cancer on Nov 1, 2017 and died on Nov 22. Three weeks later, my house burned down. I really was in shock and found it hard to concentrate on the things that needed to be done. Reece at THD and others were very competent;... Read More
Excellent service from everyone!
I am very happy with the way everything went. My service from Erin Capuano, Melissa Cochrane, Lisa Kay Swager and Sharon McGregor was always positive. Very kind helpful people. My landlords, Greg and Doug Wilson were also the best! They were always available to... Read More
Made an impossible situation POSSIBLE!
The folks at THD were amazing to work with throughout our crisis. They truly gave us individual attention and made sure the last little detail was taken care of with regards to our relocation. They made it possible to get back on our feet enough to begin the process... Read More
Thank you, Sharon McGregor!
Our family had a situation back in April and my daughter has been displaced from her home for almost 9 months. Thanks to the Temporary Housing Directory, they have helped us immensely with coordinating a place to live, furniture, housewares, constant communication... Read More
Burned home.
My home burned to foundation. While I thought life was cheery on my papas 87 birthday I go to DG store and head down the mtn to see my boyfriend. Who is only jome wkends. When out of no where 3 firetrucks come up. I get a bad feeling.I call n sure enough my home is... Read More
Absolutely exceeded my expectations!
Quality of services and communications are outstanding. Everyone’s very helpful, knowledgeable and friendly. I lost my home of 33 years do to fire. StateFarm, Red Cross and THD have been amazing during my crisis. Read More
Overall, the service was a nightmare.
We had to find out own properties. Furniture rental was a disaster. Even after sending the exact hotels to book for the next month we will be spending in the hotel, the bookings had not been made two weeks after the insurance company approved them. At that point... Read More
excellent experience
Deserie Foley acted very quickly to put us into temporary quarters. much appreciated. Jamie Duff was very easy to work with. She was extremely helpful with the move to a longer term residence. Both Deserie and Jamie were very professional and helpful in our... Read More
Quality Service
Very prompt, professional and always able to contact on demand. My agent showed compassion for my need for the entire family. The hotel accommodations was awesome. Thanks again for everything............ Read More
the best i ever saw.
Tammie and Sara helped us beyond any service we could ever expect. because of them,we survived.All praise to them and will never forget.Thank you Allstate for having such wonderful people,Sincerely,Sam Crawford. Read More
THD is a very efficient company . I enjoyed your good services and would recommended it to my friends
It was a pressure having you provide my housing services. Everything worked out so well. I sincerely thank you for all you did to make us comfortable . Keep up with the good services Read More
A Wonderful Service
THD is a wonderful service that has saved us a lot of headache in our temporary housing needs after the Camp Fire. They take care of the rent, communicating with our Insurance company, and we can concentrate on the rebuild. Our Concierge, Erin Capuano, has been... Read More
Greatest Tean of Experts
I got a chance to work with this amazing team of people, and can't say enough!! They are experts, get their work done incredibly well and efficiently and care about all the people involved in their scope of work. They move efficeintly and quicky to get the job done... Read More
Ms. S Samora was superb. Friendly thorough effcient...
Got us in quick. There were 7 of us a dog and a cat. Had to leave our home due to flooding was in a nice clean hotel within two hours. I rejected some but that was not a problem she kept working hard and got us in a hotel 8 miles from home then helped us move closer... Read More
Absolutely Top Notch Service!!!
We were stuck in a rapidly molding house when we got a call from THD saying they wanted to put us up in a hotel till our house was fixed. They were VERY accommodating to all of our needs as a family of 6 plus a dog. We were in a hotel for 64 days and they... Read More
Corissa was outstanding
Corissa was detailed, highly responsive and moved obstacles that arose out of our way Read More
Great Help!! from location and back to my location
Great Help!! from location and back to my location. I would recommend Allstate to anyone who want an excellent insurance company. I am fully satisfied with the help I received!! Read More
THD was extremely efficient, knowledgeable, and helpful, when I had water damage to my home, and needed temporary housing.
THD was extremely efficient, knowledgeable, and helpful, when I had water damage to my home, and needed temporary housing. Their communication was excellent, they answered every question I had, and took very good care of me. Special thanks to Lisa Douglass! Read More
Not to bad to deal with.
Initially getting a hold of someone to process the claim was troublesome. I went through three different agents before one returned my calls. Once an adjuster was assigned, the process was easy. Read More
Totalmente satisfecho
Gracias rafaela x toda tu ayuda..de verdad que no sabia que hacer y tu nos ayudaste en todo..nuevamente muchas gracias x ser una persona extra-ordinaria.. Read More
