Everything was great
Services rendered by THD went smoothly and without any issues. Thank you for all your help. Read More
Everything was great
Services rendered by THD went smoothly and without any issues. Thank you for all your help. Read More
My Customer Service Rep from THD was very courteous and explained in simple terms what I could expect from the reservation process. She also had a very fast response time and covered all my needs. I am very impressed with the THD folks. They work around the clock and on weekends, just when you need them
I had an excellent experience with the THD representatives with whom I spoke. They are very experienced and made the whole reservation process a breeze for me. Read More
Carolina was awesome!
Carolina was awesome she has excellent customer service. She took all my information and she heard all my concerns she was able to find exactly what I needed and very close to my home. She was very quick in responding back she exceeded all my expectations. Very... Read More
Excellent Customer Service
All of the employees from THD are very polite and professional. They have good communication with me at all times. Thank you THD and special thanks to Stephanie Samora. She actually called me at night on my moving day to check with me if everything OK with moving... Read More
Quick, friendly and thorough attention paid to my situation.
After a house fire 3 days ago, my family of 6 has been temporarily displaced. We were originally given a 3 day stay in a hotel of our choice. I'm thankful to THD for prompt early morning service and acquiring a place for us to stay in the wee morning hours. Sunday... Read More
Very helpful and professional service
A fire in my home left me unable to stay there. Finding housing that would suit me due to my disabilities and needing a first floor apartment, was my priority. The apartment they found for me was amazing. I have decided to stay in this apartment as my permanent... Read More
Wonderful experience working with THD. Courteous and wonderfully efficient!
I was in contact with THD hours after our house fire. I spoke with Emily and Erica who helped us into a hotel and ultimately a temporary house. They have been kind, considerate, compassionate and wonderfully efficient making sure our needs were met. Read More
Exceptional communication
All of my contacts were outstanding. As for my family I want to recognize Erica Thompson for the outstanding customer service and communication skills she has gave us. My 13 yr old daughter and my husband both personally thanked her for all she had done. Read More
Thus far Erica. My initial contact for Temp Housing has been awesome to date. There isn’t one bad word that I can honestly say about her. She was sincere lm everything that said she would be doing through out this process, and she did that and MORE !
Dan, from my understanding was assigned to the temporary(the hotel) portion of my claim ! I must say Dan himself went above and beyond his normal duties. Dan treated myself and my family as if we were his ONLY family & priority ! When I know or assumed that he... Read More
Temporary housing
I am very pleased with how Hannah handled everything for my mothers needs. She is very pleasant to speak with and all questions were answered in a timely manner. Read More
Happy with service.
We were homeless after a fire. We now have a place to call home. Read More
Great service
They were wonderful to work with. Couldn't ask for any better. Read More
Great service
Everything was great we had no problems at all, highly recommended. Read More
315 giuffrias ave
Great location to everything ,loved the house everything was great. The owners were wonderful people.Kept the house up we were there for 8 months and would most definitely go back to stay .So if you are coming to New Orleans for business or just tohavefun are just... Read More
Clean condo No complaints.
The condo at Spanish Bay was clean; well built; met our best standards. Read More
THD was very helpful.
Very good service, thank you for all your help. Would recommend. Read More
Amazing in a time of need
After my home burnt, they definitely went above and beyond for my family. Read More
Assistance
I have been very delighted to work with this company. Both Tina and Dan have been great and very helpful. Tina is also very compassionate and willing to go above and beyond for her clients. Everything is truly appreciated. She is the epitome of her industry. Read More
Excellent customer service
Nora Penn was excellent through out the entire process!! Thank you Nora!!! Read More
Reviewed Summary
I would like to thank THD / Nora Penn for helping my family in our time of need due to Hurricane Ida 🌀. These were hard times for us but THD stepped up to the plate and stayed in communication with us. Thumbs up to THD and their staff for assisting us!! You all are... Read More