attentive and courteous; helped me thru a difficult time
My husband was diagnosed with terminal cancer on Nov 1, 2017 and died on Nov 22. Three weeks later, my house burned down. I really was in shock and found it hard to concentrate on the things that needed to be done. Reece at THD and others were very competent;... Read More
Excellent service from everyone!
I am very happy with the way everything went. My service from Erin Capuano, Melissa Cochrane, Lisa Kay Swager and Sharon McGregor was always positive. Very kind helpful people. My landlords, Greg and Doug Wilson were also the best! They were always available to... Read More
Made an impossible situation POSSIBLE!
The folks at THD were amazing to work with throughout our crisis. They truly gave us individual attention and made sure the last little detail was taken care of with regards to our relocation. They made it possible to get back on our feet enough to begin the process... Read More
Thank you, Sharon McGregor!
Our family had a situation back in April and my daughter has been displaced from her home for almost 9 months. Thanks to the Temporary Housing Directory, they have helped us immensely with coordinating a place to live, furniture, housewares, constant communication... Read More
Burned home.
My home burned to foundation. While I thought life was cheery on my papas 87 birthday I go to DG store and head down the mtn to see my boyfriend. Who is only jome wkends. When out of no where 3 firetrucks come up. I get a bad feeling.I call n sure enough my home is... Read More
The best customer service ever!!! Joy was GREAT. FANTASTIC. AWESOME. Other companies should use you as a role model. Thx for a job well done. Kimberly
Couldn’t improve in any way. Everything was fantastic! Kimberly Read More
THD helped my family find housing when we had a fire in our home.
All of the people we worked with were kind, empathetic and helpful. When, at the last minute, we could not return home for an extra week, LisaKay went out of her way to make sure we had a place to stay and it was okayed in a few hours. They sure made a difficult... Read More
Assisted with housing
We experienced a fire on New Year’s Eve 2017 and we were displaced for over a year . THD assisted us from the very beginning. Each person that I talked with was professional, kind, sensitive to our needs. I had a very good experience with THD. Thank you for... Read More
it was a God send made life much easierTHANK YOU
it was a God send with this furnished apt. All I had to do was move me and my clothes and food Read More
Regulator on the water pressure failed and caused a flood
I have not had the best experience with my actual insurance company but THD was there for me and made my disaster more manageable! Thank you! Read More
excellent service
Each and every person that assisted us, has help us, and has had to deal with the anxiety that Camp Fire survivors have be left with has been wonderful. Our experience has been wonderful considering the circumstances. We have been met with professionalism,... Read More
it was a God send made life much easier
thank you thank you for a job well done it made our move much easier would recommend this company any time Read More
Good service. Best when we speak directly with agents
Good service. Sometimes it’s best to let client to pick temporary residence for many reasons. Just give them a price range and most everyone is able to find something in today’s world. It may even save insurance companies time and money. Read More
Excellent, courteous
THD was excellent in their services in seeing that we had everything we needed. Including replacement of a broken coffee pot. When we spoke on the phone, they were always respectful and courteous. We were very impressed by them. Thank you for everything THD. Read More
Very helpful
Wonderful! Read More
Greatly appreciative of all services and communication regarding....
Greatly appreciative of all services and communication regarding....Excellent Read More
The services was fantastic
I would highly recommend Read More
Excellent customer service
The team provided excellent and attentive service during my time of need. They were very compassionate and worked diligently to meet my needs. The only hiccup i had was the furniture to be delivered in my apartment was not all delivered and impacted my work to some... Read More
Great job!
THD put forth a tremendous effort trying to find us a temporary home. Their job was complicated by us having a large dog, which many places would not accept. Communication from THD was almost daily, and I never lacked for information about how the search was... Read More
Jamie Duff is an asset to the company. She has excellent client service skills and is always available to assist you.
Excellent job. Read More
