I have only used Maryland Carpet Repair and Cleaning once. Two technicians came to patch two small holes in my carpet. I thought they were great. They were early and very friendly, which was nice. They patched the holes and the carpet looks fantastic. I paid the price that they had quoted, which had been appropriate. They did a great job. Their customer service was great, and their work was wonderful. I would use them again for more than their repair service.