Harry and I go way back. He's done a lot of work for me. Harry's Carpets has installed vinyl, carpet and prefinished wood. All the work he's done has turned out well. I'll be calling him here in a few minutes for a few more jobs! I will continue to use their service because they're good with communication and good with customers. If something goes wrong, Harry's there to address it. He definitely knows what he's doing in his industry. I would tell a potential customer of his that Harry is a good place to start and stop. His prices are fair, and he can be trusted in a home environment. I've done this for 37 years. I know what it takes--how to treat customers. And so does Harry. Scheduling is a little more difficult because he has to be reminded sometimes. That's o.k. But it's good. I would give him a 9 out of a 10. He's very easy to work with. He's very personable, polite and courteous. He even has a sense of humor. I would recommend Harry's Carpets to my family and friends. I have, I do, I will!